Consultant
Self-Employed
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Simon Ray Email & Phone Number
Consultant
at
Self-employed
1 work email found
@managemyproject.co.uk
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Simon Ray? Overview
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Quick answer
Simon Ray is listed as Consultant at Self-employed, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a work email signal at managemyproject.co.uk and a matched LinkedIn profile for Simon Ray.
Simon Ray previously worked as Senior Vice President, Strategy and Transformation at Creative Global Strategy Ltd and Senior Vice President, Strategy & Transformation at Creative Global Strategy Ltd. Simon Ray holds Ba(Hons), French, Spanish, Catalan from University Of Sheffield.
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Email format at Self-employed
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{first}.{last}@managemyproject.co.uk
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AeroLeads found 1 current-domain work email signal for Simon Ray. Compare company email patterns before reaching out.
Profile bio
About Simon Ray
A thoughtful and insightful leader who develops robust, meaningful strategies and translates them into solutions that empowered teams can execute collaboratively, flexibly and effectively.An agile learner and creative problem solver, with a proven ability to move seamlessly across business disciplines and motivate diverse teams to deliver complex transformational initiatives. Recognised for building & leading local & global teams, creating a culture of trust, accountability and mutual respect, inspiring colleagues and partnering & influencing effectively across the organisation to deliver robust, sustainable solutions to an array of challenges.• Organisational transformation: develops and executes strategies and initiatives to transform organisational design, delivering improved engagement, efficiency, effectiveness and cost dynamics.• Program transformation: identifies and executes against opportunities to create or enhance business support programs, fostering cross-organisational collaboration and driving a culture of trust and integrity • Process & platform transformation: leads initiatives to enhance customer experience and improve end-to-end process performance, effectively balancing competing stakeholder needs and time/cost pressures.Cultural transformation: builds and motivates global multidisciplinary teams with a human-centric leadership style which creates followership through inclusivity and mutual respect.
Listed skills include Network Engineering and Optimization.
Current workplace
Simon Ray's current company
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13 roles
Simon Ray work experience
A career timeline built from the work history available for this profile.
Senior Vice President, Strategy And Transformation
Senior Vice President, Strategy & Transformation
CurrentCreative Global Strategy Limited are experts in Customer Acquisition & Engagement, Journey Design and Orchestration, Contact Centre Transformation. Bringing over 20 years' experience in strategy development, process engineering & journey design, organisational design and program & platform implementation, my role is to help clients and partners develop.
Aug 2023 - Present
Chair Of Trustees
CurrentResponsible for ensuring the effective and efficient running of the Board of Trustees in setting a robust & achievable strategy, maintaining appropriate oversight, and supporting the operational leadership team in achieving the Foodbank's goals.
May 2024 - Present
Consultant
Current
Self-Employed
Building on over 20 years’ experience in strategy development and transformation at American Express, I offer bespoke consulting services to organisations of all sizes who are passionate about transforming their customers’ experience and journeys.
Jul 2023 - Present
Vice President Operational Excellence, Global Services Group
Promoted to senior leadership position, responsible for approx. 1,000 people overseeing and ensuring compliance to regulatory and policy requirements by the 27,000-strong Global Services Group. - Conceptualised, built & executed the first population-level regulatory testing program for customer servicing processes in American Express; simplified the.
Feb 2019 - Jun 2022
Vice President, Network Engineering & Optimisation
Leading a team of data scientists, analysts and project managers responsible for driving improvements to call centre processes & platforms, and delivering the next generation of customer service infrastructure - Created a globally flexible organisation to leverage knowledge and investments across markets; ensuring delivery of $40MM+ annual cost reduction.
May 2016 - Feb 2019
Vice President, Global Service Optimisation
Promoted to lead a new multi-disciplinary organisation responsible for ensuring recruitment & retention of the right people, incentivisation of the right behaviours & outcomes, and consistent oversight of those outcomes. - Formulated and executed upon a strategy to create an incentives centre of excellence overseeing a multi-million dollar budget.
Feb 2014 - May 2016
Director - Global Strategic Planning
Promoted to a new role, responsible for defining the future footprint of the global servicing network through effective research, medium-term strategic planning, and a robust short-term pipeline of rightshoring projects.- Developed strategies which resulted in the migration of 3,500 roles and led to the creation of new servicing sites, expansion of Home.
May 2011 - Feb 2014
Consultant
- Organisational strategy development - Delivery of strategic outsourcing initiatives - Delivery of strategic restructuring and nearshoring projects
Sep 2006 - Jun 2011
Project Management Consultant
Managing implementation of a range of projects, spanning product launches, MI and data management standardisation within the internal project management team, and internal restructuring of 7 PMO organisations into a single department.
May 2004 - Sep 2006
Project Manager
Management of projects covering process reengineering, EMV standards implementation, product launches, website launches, and outsourcing projects to offshore and nearshore vendors, for EMEA-based markets.
Mar 1999 - Dec 2003
Self-Employed Translator / Interpreter
Lingua Franca Europe
Delivering translation and interpretation services for a range of clients including IBM and Sussex Police.
Aug 1995 - Mar 1996
1 education record
Simon Ray education
-
University Of Sheffield
FAQ
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Quick answers generated from the profile data available on this page.
What company does Simon Ray work for?
Simon Ray works for Self-employed.
What is Simon Ray's role at Self-employed?
Simon Ray is listed as Consultant at Self-employed.
What is Simon Ray's email address?
AeroLeads has found 1 work email signal at @managemyproject.co.uk for Simon Ray at Self-employed.
Where is Simon Ray based?
Simon Ray is based in Edinburgh, Scotland, United Kingdom while working with Self-employed.
What companies has Simon Ray worked for?
Simon Ray has worked for Self-Employed, Creative Global Strategy Ltd, East Lothian Foodbank, American Express, and Lingua Franca Europe.
How can I contact Simon Ray?
You can use AeroLeads to view verified contact signals for Simon Ray at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Simon Ray attend?
Simon Ray holds Ba(Hons), French, Spanish, Catalan from University Of Sheffield.
What skills is Simon Ray known for?
Simon Ray is listed with skills including Network Engineering and Optimization.
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