With over 20 years of experience in Information and Communication Technology (ICT) Management, I am dedicated to delivering exceptional service, implementing best practice standard operating procedures, and optimising supplier Service Level Agreements/Key Performance Indicators while controlling costs and streamlining processes. I have a proven track record in driving value and achieving results through cost rationalisation and efficient service delivery.My passion for team development and seamless customer service delivery drives my interest in company growth, mergers and acquisition projects. I am skilled in building and leading high-performance teams, while ensuring cost control and effective communication with stakeholders.My career in IT began as a Software Application Developer, Database Administrator, and Project Manager, where I developed expertise in a wide variety of business applications across many industries including manufacturing, transport and logistics, public housing, local government and law enforcement. I am well-versed in PRINCE2, SCRUM, Agile software development, budget management, strategic planning, vendor management and selection, and full lifecycle application development and implementations. If you're a not-for-profit organisation seeking an experienced individual with expertise in ICT, CIO, COO roles, as well as a first-time Non-Executive Director who can provide valuable insight and guidance, please don't hesitate to contact me.