April 2014 - October 2015Title: Business Development ManagerOctober 2012 - March 2014Title: Project Manager

Recruiting for Commercial and Technical staff in the Shropshire, Stoke, Stafford, Stone, Cannock & Wolverhampton areas.

To develop new business on a Secondary desk working with schools and teachers in the West Midlands.Proactively developing new business opportunities by identifying and developing relationships with existing and prospective clients.Preparation and facilitation of ongoing attraction, selection, and recruitment of candidates.Screening, interviewing, and assessing all industrial/ technical/ commercial candidates.Managing and maintaining an accurate client database, and a programmed telesales campaign, including lead / prospect qualification.Arranging and conducting both sales and service client visits.Weekly payroll for all industrial / technical / commercial temporary workers.Candidate registrations including reference checks and obtaining eligibility to work documentation.Taking detailed job descriptions and person specifications for many vacancies.Deputy Branch Manager while running Industrial, Technical and Commercial desks.Relief cover as Branch Manager at another branch within the region.Attended a Blue Arrow ‘Reward and Recognition’ day in May ’08 after being nominated by my Branch Manager and Regional Directors PA.

Position Held: Crew Control OfficerControl legal, robust, safe, high quality and cost effective rosters for over 150 crew. Heavily involved in the transition to a new mission critical crew tracking system, while still maintaining the operation within the existing environment.Working with Homeland Security in Washington USA, to ensure crew compliance with US legislation.Position Held: Terminal Control AssistantThe communication between 50 outbound & inbound aircraft and the ground operation for BAR (British Airways Regional) ensuring on time aircraft operations.Oversaw communications with partner and third partner airlines regarding their on time operations.Position Held: Cabin CrewWorking as part of the main crew providing exceptional customer service to ensure that a quality service is provided on board, and the highest standards of safety are maintained for passengers and fellow crewmembers.Position Held: Passenger Service Agent/ TrainerInitial training of over 100 new entrants to Passenger Services to ensure a high level of customer service within the airline.Check-in, boarding / meeting aircraft and Special Service duties.

Construction, testing and support of Programmable Logic Controllers (PLC’s), including 24-hour fast response assistance to multi million pound operating systems in the UK and around the world. This included: • Chilled Water Application• Food Application• Steel Processing Application• Quarrying Application• Part Marking Machine• AGV Warehouse Application• Steel Slitting Lines• Predictive Dynamic Load Control• Dynamic Load Control• Foam Press