Simphiwe Mekana
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Simphiwe Mekana Email & Phone Number

Information Technology Support Officer at Lycopodium
Location: Cape Town, Western Cape, South Africa 4 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Information Technology Support Officer
Location
Cape Town, Western Cape, South Africa
Company size

Who is Simphiwe Mekana? Overview

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Quick answer

Simphiwe Mekana is listed as Information Technology Support Officer at Lycopodium, a with 453 employees, based in Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Simphiwe Mekana.

Simphiwe Mekana previously worked as Desktop Support Specialist at Telesure Investment Holdings (Tih) and Desktop Support Specialist at Shanduka Group. Simphiwe Mekana studied at Torque It.

Company email context

Email format at Lycopodium

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Lycopodium

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Profile bio

About Simphiwe Mekana

I have proven myself to be a competent team player with the capacity to manage several diverse customer support functions.My job has required strong planning and organizational skills coupled with an in-depth analytical approach to problem management and Solving. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills. Experienced Desktop Support Engineer with a demonstrated history of working in the computer networking industry. Skilled in ITIL, N+ Networking, A+ Technician, MCSA and Microsoft Products.

Current workplace

Simphiwe Mekana's current company

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Lycopodium
Lycopodium
Information Technology Support Officer
perth, western australia, australia
Employees
453
AeroLeads page
4 roles

Simphiwe Mekana work experience

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Information Technology Support Officer

Current

Cape Town, Western Cape, South Africa

Provides technical support on computer hardware and software in a corporate network environment.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and personnel requests for technical support.Documents, tracks and monitors the problem to ensure a timely resolution.Reports to IT managers.

May 2022 - Present

Desktop Support Specialist

Cape Town, Western Cape, South Africa

• Setting up the Organization’s computer system to meet specific business goals.• Monitoring day to day computer performance.• Update and maintain the computer inventory and equipment.• Maintain and resolve issues on LAN/WAN, VoIP telephone, bio-metric, AV systems connections.• Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.• Coordinate with vendors to resolve technical problems with desktop computing equipment and software.• Endorse and apply upgrades to systems to ensure durability.• Assess functional needs to regulate system purchase specifications.• Resolve hardware and network connectivity issues.• Validate & approve VPN access for all remote users.• Assist in technical upgrading and maintaining of entire desktop systems.• Support in testing and deployment of new applications and systems.• Train and guide staff hardware and software usage.• Providing basic training in computer operation and management.• Completing job reports and ordering supplies.

Mar 2014 - Apr 2022

Desktop Support Specialist

City Of Johannesburg, Gauteng, South Africa

Oct 2012 - Feb 2014

Service Desk Specialist

Midrand, Gauteng, South Africa

Feb 2010 - Aug 2012
Team & coworkers

Colleagues at Lycopodium

Other employees you can reach at lycopodium.com.au. View company contacts for 453 employees →

1 education record

Simphiwe Mekana education

  • Torque It
    Torque It
FAQ

Frequently asked questions about Simphiwe Mekana

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What company does Simphiwe Mekana work for?

Simphiwe Mekana works for Lycopodium.

What is Simphiwe Mekana's role at Lycopodium?

Simphiwe Mekana is listed as Information Technology Support Officer at Lycopodium.

Where is Simphiwe Mekana based?

Simphiwe Mekana is based in Cape Town, Western Cape, South Africa while working with Lycopodium.

What companies has Simphiwe Mekana worked for?

Simphiwe Mekana has worked for Lycopodium, Telesure Investment Holdings (Tih), Shanduka Group, and Altron.

Who are Simphiwe Mekana's colleagues at Lycopodium?

Simphiwe Mekana's colleagues at Lycopodium include Ahmed Shehata, David May, Adia Gadiaga, Akosua Oforiwaa Ohemeng, and Mark Ewusie-Mensah.

How can I contact Simphiwe Mekana?

You can use AeroLeads to view verified contact signals for Simphiwe Mekana at Lycopodium, including work email, phone, and LinkedIn data when available.

What schools did Simphiwe Mekana attend?

Simphiwe Mekana studied at Torque It.

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