Simphiwe Sithole Email & Phone Number

• Client Relationship Management: Build and maintain strong, long-term relationships with business and residential customers. Understand their unique requirements and deliver tailored solutions to meet their needs.
• Sales and Business Development: Identify new business opportunities within your assigned accounts and work to expand the range of services provided to clients. Achieve sales targets and contribute to revenue growth.
• Technical Solution Expertise & Site Visits: Develop a deep understanding of JD Telecoms' comprehensive service offerings, including voice, data, fixed, mobile, IT, and data center solutions. Be a resource for clients.
• Account Planning: Develop strategic account plans, forecast sales, and identify areas for growth. Collaborate with cross-functional teams to ensure that client expectations are met or exceeded.
• Contract Negotiation: Negotiate contracts, pricing, and service level agreements to secure long-term relationships with clients. Ensure that agreements align with company objectives and customer satisfaction.
• Customer Support: Act as the primary point of contact for any customer inquiries, concerns, or issues. Coordinate with the appropriate teams to provide prompt and effective solutions.

Durban

• Prospect and identify potential clients within the specified target market (CEOs, doctors, etc.).
• Develop and maintain a database of potential leads and client contacts.
• Contact and engage with potential clients through various channels (phone calls, emails, social media).
• Pitch advertising solutions and benefits to clients, highlighting the value proposition and return on investment.
• Negotiate advertising contracts and terms with clients, ensuring mutual agreement on deliverables and pricing.
• Provide ongoing customer support and address client queries or concerns.

Durban, KwaZulu-Natal, South Africa

• Provide IT and printing solutions to clients, addressing their specific needs and requirements.
• Conduct thorough assessments of the client's IT and printing needs to identify areas for improvement.
• Collaborate with clients to develop customised IT and printing solutions, considering factors such as budget, and security.
• Troubleshoot and resolve technical issues related to IT systems, printers, and other peripherals.
• Offer training and support to clients on the effective use of IT systems and printing equipment.
• Stay up to date with the latest advancements in IT and printing technologies, and provide insights to clients on potential opportunities for enhancement or cost savings.

Durban, KwaZulu-Natal, South Africa

• Assist customers in renting vehicles by explaining rental options, rates, and terms and conditions.
• Process rental transactions, including collecting required documents, verifying driver's licenses, and obtaining necessary information for the rental agreement.
• Conduct vehicle inspections before and after rentals to assess any existing damage and ensure accurate records.
• Provide information and guidance to customers on vehicle features, operation, and safety instructions.
• Offer recommendations and upsell additional products or services, such as GPS navigation, fuel options, and insurance coverage.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner, striving to resolve any issues to the customer's satisfaction.

• Support the Floor Supervisor in leading and motivating the sales team, fostering a positive and cohesive work environment.
• Assist in training new team members on sales techniques, product knowledge, and customer service standards.
• Delegate tasks and responsibilities to team members, ensuring proper coverage and maximizing productivity.
• Assist team members in resolving customer inquiries, complaints, or escalations, ensuring a high level of customer satisfaction.
• Assist in opening and closing procedures, ensuring that the store is properly prepared for business or secured at the end of the day.

Durban, KwaZulu-Natal, South Africa

• Actively engage in selling techniques to drive sales, such as suggestive selling, upselling, and cross-selling.
• Stay updated on current promotions, discounts, and product features to effectively communicate them to customers.
• Maintain a strong knowledge of Sportscene's product offerings, including clothing, footwear, and accessories.
• Assist customers in making purchasing decisions and provide information about product availability and alternatives when necessary.
• Participate in regular stock checks and assist with stock replenishment activities.