Simphiwe Sithole Email & Phone Number

• Client Relationship Management: Build and maintain strong, long-term relationships with business and residential customers. Understand their unique requirements and deliver tailored solutions to meet their needs.• Sales and Business Development: Identify new business opportunities within your assigned accounts and work to expand the range of services provided to clients. Achieve sales targets and contribute to revenue growth.• Technical Solution Expertise & Site Visits: Develop a deep understanding of JD Telecoms' comprehensive service offerings, including voice, data, fixed, mobile, IT, and data center solutions. Be a resource for clients, helping them to make informed decisions about their telecom and IT infrastructure.• Account Planning: Develop strategic account plans, forecast sales, and identify areas for growth. Collaborate with cross-functional teams to ensure that client expectations are met or exceeded.• Contract Negotiation: Negotiate contracts, pricing, and service level agreements to secure long-term relationships with clients. Ensure that agreements align with company objectives and customer satisfaction.• Customer Support: Act as the primary point of contact for any customer inquiries, concerns, or issues. Coordinate with the appropriate teams to provide prompt and effective solutions.• Market and Industry Knowledge: Stay informed about industry trends, competitors, and emerging technologies. Share insights with clients to help them stay ahead in a rapidly evolving telecommunications landscape

Durban

● Prospect and identify potential clients within the specified target market (CEOs, doctors, etc.).● Develop and maintain a database of potential leads and client contacts.● Contact and engage with potential clients through various channels (phone calls, emails, social media).● Pitch advertising solutions and benefits to clients, highlighting the value proposition and return on investment.● Negotiate advertising contracts and terms with clients, ensuring mutual agreement on deliverables and pricing.● Provide ongoing customer support and address client queries or concerns.● Monitor and analyse advertising campaign performance, providing regular reports to clients on key metrics and results.● Achieve or exceed sales targets and revenue goals set by the company.

Durban, Kwazulu-Natal, South Africa

● Provide IT and printing solutions to clients, addressing their specific needs and requirements.● Conduct thorough assessments of the client's IT and printing needs to identify areas for improvement.● Collaborate with clients to develop customised IT and printing solutions, considering factors such as budget, and security.● Troubleshoot and resolve technical issues related to IT systems, printers, and other peripherals.● Offer training and support to clients on the effective use of IT systems and printing equipment.● Stay up to date with the latest advancements in IT and printing technologies, and provide insights to clients on potential opportunities for enhancement or cost savings.● Collaborate with the sales team to identify and pursue new business opportunities● Assist in the preparation and execution of marketing campaigns to promote Introstat's IT and printing services.● Maintain accurate and up-to-date records of client interactions, sales activities, and service requests using appropriate CRM systems.● Collaborate with internal teams, such as technicians, engineers, and customer support, to ensure seamless service delivery and client satisfaction.● Participate in professional development activities, such as workshops or training programs, to enhance technical skills and knowledge.● Adhere to company policies, procedures, and ethical standards in all interactions and business dealings.

Durban, Kwazulu-Natal, South Africa

● Assist customers in renting vehicles by explaining rental options, rates, and terms and conditions.● Process rental transactions, including collecting required documents, verifying driver's licenses, and obtaining necessary information for the rental agreement.● Conduct vehicle inspections before and after rentals to assess any existing damage and ensure accurate records.● Provide information and guidance to customers on vehicle features, operation, and safety instructions.● Offer recommendations and upsell additional products or services, such as GPS navigation, fuel options, and insurance coverage.● Handle customer inquiries, concerns, and complaints in a professional and timely manner, striving to resolve any issues to the customer's satisfaction.● Coordinate vehicle reservations, cancellations, and modifications based on customer requests and availability.● Maintain accurate and organised rental records, including rental agreements, payment transactions, and vehicle inspection reports.● Collaborate with other rental agents and team members to ensure efficient operations and a seamless customer experience.● Perform administrative tasks, such as filing paperwork, updating customer information, and managing rental fleet documentation.● Keep track of rental vehicles' availability and schedule routine maintenance and repairs as needed.● Maintain knowledge of current rental policies, procedures, and promotions to provide accurate information to customers.● Follow proper cash handling procedures and reconcile rental transactions at the end of each shift.

● Support the Floor Supervisor in leading and motivating the sales team, fostering a positive and cohesive work environment.● Assist in training new team members on sales techniques, product knowledge, and customer service standards.● Delegate tasks and responsibilities to team members, ensuring proper coverage and maximizing productivity.● Assist team members in resolving customer inquiries, complaints, or escalations, ensuring a high level of customer satisfaction.● Assist in opening and closing procedures, ensuring that the store is properly prepared for business or secured at the end of the day.

Durban, Kwazulu-Natal, South Africa

● Actively engage in selling techniques to drive sales, such as suggestive selling, upselling, and cross-selling.● Stay updated on current promotions, discounts, and product features to effectively communicate them to customers.● Maintain a strong knowledge of Sportscene's product offerings, including clothing, footwear, and accessories.● Assist customers in making purchasing decisions and provide information about product availability and alternatives when necessary.● Participate in regular stock checks and assist with stock replenishment activities.