Retail Department Manager

Post enumeration survey after Census from Department of Stats SAFieldwork supervision and trainingFieldwork support

Increase online saleEnsure stock availability Ensure products are effectively soldHire,train and develop staff Ensure compliance with regulations

Hire, train, and develop employees Order food and beverages, equipment, and suppliesOversee food preparation and other store operationsInspect supplies, equipment, and work areasEnsure that employees comply with health and food safety standardsAddress complaints regarding food quality or serviceSchedule staff hours and assign dutiesManage budgets and expenses Establish standards for personnel performance and customer service

Effective time managementMulti-taskingPro-activeOrganizing skillsEffective teamworkProcess orientedAbility to communicate effectively, including writing skillsInitiative, ability to manage own timeAnalytical thinkingResponsible

Provides a positive customer experience with fair, friendly, and courteous service.Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.Resolves customer issues and answers questions.Bags purchases if needed.Processes return transactions.Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.Enters price changes by referring to price sheets and special sale bulletins.Discounts purchases by redeeming coupons.Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.Balances cash drawer by counting cash at beginning and end of work shift.Provides pricing information by answering questions.Maintains checkout operations by following policies and procedures and reporting needed changes.Maintains a safe and clean working environment by complying with procedures, rules, and regulations.Contributes to team effort by accomplishing related results as needed.

Work at different stations, as production requiresInspect, weigh, and package productsMonitor flow of product into processing machineryVerify compliance with quality, safety, and production standards; adherence to work rules; and efficient operation of equipmentReport potential downtime, production scrap, and machine quality issuesMaintain clean and safe work environment