Responsible for driving MSH’s growth through expansion to new geographic markets and by implementing new programs to strengthen existing operating model. Key responsibilities: customer, market, & competitor analysis, business case development, real estate site selection, lease negotiations, project management of facility setup & operational readiness activities, new program development, testing & implementation.

Responsible for identifying, defining, and developing new long-term growth opportunities to improve Lowe’s relevance in the home improvement market. Key responsibilities: assess customer needs and market dynamics, identify and quantify new business opportunities, evaluate fit with corporate-level strategies, assess third-party companies for partnership or acquisition, and execute on approved initiatives. Led multiple M&A transactions and subsequent integrations into Lowe’s aimed at strengthening Lowe’s position with key customer segments.

Responsible for supporting and/or leading the definition, development, implementation of domestic growth and business improvement opportunities. Key responsibilities: assess consumer needs and market dynamics, define corporate and functional strategies, identify and quantify options, and design, test, and implement new business models and/or programs. Worked with a range of Lowe’s functional areas, including Store Operations, Pro, Installation, and Merchandising to ensure fit with strategy, alignment with operating plans, program testing, and decision on whether to scale or exit. Promoted from Manager to Director in December 2009.

General management consulting; led client engagements across a range of industries, including energy, media/entertainment, healthcare, government, travel/tourism, and telecom. Managed 1-10 person teams and maintained overall responsibility for successfully completing defined project scope. Projects included strategic assessments, operation model definition, organizational design, and process reengineering & improvement. Promoted from Sr. Associate to Manager in February 2005.

Led day-to-day operations of team responsible for forecasting passenger demand and managing pricing & seat inventory on domestic and international routes. Utilized historical data, competitive intel, and market conditions to optimize pricing & inventory allocation in order to drive top line revenue. Promoted from Str. Analyst to Manager in July 1999.