Experienced retail banking professional that seeks to understand, find equitable resolutions, mitigate risk, and provide stellar customer service. Prime underwriting experience in second mortgage, auto, travel trailer and marine. Timely analyzes credit, income, and collateral to condition loans that retain and build customer relationships. Proven ability to develop procedures and increase department efficiency. History of working with multiple business lines to improve loan processes and pipeline management from origination to closing. Incorporates leadership development training to drive cohesive teams and dissolve difficult circumstances. Served as a consumer underwriting and consumer processing team lead.Advocate of workplace inclusion and mental health awareness.I have three shiba inus. Besides my dogs, exploring nature, crafting, and reading are some of my main hobbies. Specialties: Consumer Loan Underwriting, Home Equity Underwriting, Retail Lending, Policy Governance, Procedure Writing, Quality Control/Audit, Leadership Development, Team Building, Product Knowledge, Change Management, Customer Service, Process Efficiency, Problem Solving
Listed skills include Procedure Development, Product Knowledge, Creativity Skills, Loan Origination, and 22 others.