● Maintained and updated data for over 10,000 Biotech, Digital Health, Medical Device and Diagnostic life science company profiles in the proprietary platform. ● Processed over 100 data entries per day for life science startup providing real-time access.● Researched, collected, evaluated, and entered news articles to be implemented in the database.● Entered funding and clinical data for new and existing life science companies to the platform totaling $1.5T.● Conducted daily organic news searches from 25 health science news sources.● Submitted over 100 news articles each week for weekly, curated blog publication distributed to subscribers. ● Maintained multiple spreadsheets with several tabs containing over 10,000 entries.

• Created, monitored, and adjusted sales and pricing strategies for a group of eight all-inclusive hotels located in the Eastern Caribbean islands.• Maximized revenue and drove growth of 2% year over year.• Managed inventory and rates by conducting daily yield management.• Improved growth by 2% for fiscal year 2019 by maintaining rate parity across distribution channels.

• Developed innovative revenue and rate management strategies for four luxury all-inclusive properties in Jamaica. • Maximized revenue by managing day-to-day yield operations.• Improved first quarter sales by 4% for fiscal year 2017-2018. • Facilitated the implementation of a new technology platform by conducting test scenarios from pre-launch to post-launch.• Performed daily pick-up analysis, strategy adjustments and reporting.• Managed accurate rate distribution and maintained rate parity across all platforms. • Optimized and expanded distribution partnerships and connected new and existing partners to HBSi.• Fostered strong working relationships with various levels of resort (property) staff, partners and OTAs.

• Developed and managed yield strategies to maximize revenue.• Maintained and updated the hotel’s distribution channels, such as GDS, hotel booking engine, central reservations, travel agencies, and OTAs.• Conducted daily rate shop and competitive set reports to ensure the hotel was priced appropriately.• Ensured an efficient and seamless reservations process for all OTA and FIT wholesale agreements.• Analyzed hotel’s competitive set, demand, and created inventory management tactics in order to optimize revenue.• Conducted weekly revenue meetings along with General Manager and Director of Sales to develop competitive price structures and generate higher demand. • Recruited and hired Reservations, Front Desk, and Night Audit personnel.• Developed and trained all front office staff and reservations agents to sell rooms, check inventories, and make reservations.

• Evaluated markets and created strategies to capture business.• Optimized revenue by creating competitive price tiers and rate structures.• Created room revenue budgets and manage occupancy.• Trained staff to sell rooms, check inventories, and make reservations.• Participated in corporate sales meetings and other initiatives. • Helped develop sales strategies and promote room sales. • Ensured guest satisfaction.

• Responsible for the smooth, efficient, and professional operation of front office associates and “At Your Service” staff.• Hired, trained, and developed front office staff to ensure complete guest satisfaction and proper service techniques.• Implemented recognition programs to empower front office associates to anticipate and resolve guest issues prior to them happening.• Maintained labor and expenses while providing excellent levels of customer service. • Resolved all critical guest issues as they arose providing a satisfactory solution creating a win-win between guest and hotel.