Simone Klein Email & Phone Number

Birmingham, AL, US

Remote

Birmingham, Alabama Area

Responsible for overseeing the investigation, evaluation, and disposition of complex commercial and professional liability claims with high exposure in long term care and assisted living facilities. Exercises proper judgment and decision making in medical malpractice claims. Works with all department heads to actively promote business retention and growth.

Small business owner with demonstrated ability to meet aggressive production goals. Producer of Life/Health, Property/Casualty Insurance and Financial Services. Created marketing advantages for agency, fostering a team with a common mission with dedication to customer satisfaction. Partnered with community leaders and business owners to gain recognition.

Handled all property and casualty claims in Dothan, AL territory. Investigated, evaluated and negotiated settlements from virtual environment. Traveled as necessary for settlement conferences and large losses. Rated as top claims handler in Alabama for accurate evaluations and timely settlement of claims. Trained less experienced claim professionals in the.

Active in operations management, leading 50+ producers and claims professionals to ensure profitability in the region. Impacted operating expenses by reducing expenses within the department by 25%. Actively recruited and interviewed potential candidates for entry-level and management-level positions. Worked directly with the Department of Insurance to.

Served as lead business analyst of a team responsible for development and implementation of a new technology platform. Researched and analyzed data from external and internal sources to meet end user’s needs. Prepared and delivered presentations and marketing proposals to executive level sponsors, overcoming initial objections. Selected as Training.

Knowledge of applicable insurance contracts, laws, and DOI regulations. Interfaced effectively with policyholders, claimants, physicians, and attorneys. Assigned incoming claims and monitored process to ensure accurate and timely handling of all claims. Held weekly claim committees to evaluate and delegate authority to settle third-party claims. Traveled.