Simran . Email & Phone Number

Gurugram, Haryana, India

Delhi, India

 Cross selling of new products and services for both new and existing privilege customers. Provide guidance and advice to the customers about the Product & services offered. Maintain productivity & Generate revenue through privilege customers. Ensuring smooth functioning of the branch by handling customer's queries and providing themthe best services..

New Delhi, Delhi, India

 Listening to recorded calls and providing effective feedback to entire span of agents. Understood the priority of the organization and evaluated call behaviours for regulatorycompliance, adherence to policies and Procedure and professional conduct. Working for lead conversion process- connecting with customers to provide all mandatoryinformation of.

Gurugram, Haryana, India

 Responsible for redressal of grievances within TAT and as per internal guidelines of the company. Responsible for assigned sales targets (monthly, quarterly and annually) Dealing complaints raised by customers with courtesy, honesty and on time.  Responsible for achieving targets on a daily basis like AHT, Productivity, Cross sell, retention, first.