1. Awarded “Employee of the Month” thrice in 2024.2. Managed and led Sales and Support teams, ensuring seamless collaboration and goal achievement.3.Directed projects for launching home-based driving schools, overseeing all phases from planning to execution.4. Efficiently schedule meetings, arrange appointments, and provide timely reminders to ensure smooth daily operations.5. Conducted regular quality checks on team performance, providing feedback and maintaining high standards.6. Designed and implemented training programs for new hires, ensuring effective onboarding and skill development.7. Update CRM databases regularly and manage mass marketing projects.8. Diligently follow up on client file underwriting needs, ensuring timely submission and approval.

Processed customer purchases efficiently and accurately using the point-of-sale (POS) system.• Handled cash, credit, and debit transactions, ensuring correct payment and providing change as needed.• Assisted customers with inquiries and provided information about products and promotions.• Ensured a smooth and friendly checkout experience, maintaining high levels of customer satisfaction.• Managed and balanced cash registers at the beginning and end of shifts, ensuring all transactions were accurately recorded.• Collaborated with team members to maintain a clean and organized checkout area

Restocked shelves and ensured product displays were neat, organized, and visually appealing.• Monitored inventory levels and communicated with management about stock replenishment needs.• Assisted in receiving and processing shipments, including unpacking, labeling, and storing products.• Ensured aisles were clear and products were accessible to customers, enhancing their shopping experience.• Collaborated with team members to maintain a clean, organized, and safe working environment.• Provided support to other departments as needed, contributing to overall store operations.

1.Develop and execute a sales strategy to generate new business and meet sales targets. 2.Identify new sales opportunities through prospecting, cold calling, and networking. 3.Build and maintain relationships with existing customers, ensuring a high level of customer satisfaction.4.Conduct product presentations and demonstrations to potential customers.5.Collaborate with internal teams to ensure customer needs are met.6.Client engagement and taking feedback on regular basis.

1.Addressed difficulties for Google's American and Canadian customers via chat and email. 2.Multi-tasking, helped customers with troubleshooting their orders, refunds, cancellations. 3.Ensured quality and customer experience.4.Designed and implemented training programs for new hires, ensuring effective onboarding and skill development5.Increased sales of Google products like Pixel and Nest Devices and offered technical support, resolving issues at 90% rate.6.Answered a constant flow of customer chats by taking dual chats.

1.Problem solver resolved customer service issues for General Electronics Company. 2.Sale of hotel and flight reservations. 3.Working in Sabre fir building the itinerary for clients.4.Responded to phone and email enquiries.5.Managed highest call volume with tact and professionalism.6.Sold over 1200 flight and hotel reservations.7.Proactively contacted customers via phone calls and emails to develop relationships and gather feedback.

1. Ticket issuance and reissuance for MNCs including KPMG, J&J, American Express clients, etc for USA clients.2. Build and manage exceptional customer relationships with customers to address concerns.3. Met or exceeded service and quality standards every review period.