Simran Kaur Email & Phone Number

Dubai, United Arab Emirates

• Strategy Development: Collaborate with senior management to develop digital marketing strategies, aligning them with business goals and customer needs.
• Campaign planning and execution: Design campaigns that align with the company's goals, whether it's to drive traffic, increase brand awareness, or generate leads.
• Work with cross-functional teams: Collaborate with sales, design, IT and product teams to ensure alignment with marketing goals.
• Plan and allocate the marketing… Show more
• Plan and allocate the marketing budget: Ensure resources are distributed efficiently across all channels for maximum ROI.
• Monitor and analyze campaign performance: Use tools like Google Analytics, similar platforms to track key performance indicators (KPIs) like conversion rates, traffic, and engagement.

Dubai, United Arab Emirates

• Work on developing and implementing effective strategies to meet eCommerce KPI’s.
• Identify target audience by conducting market research and monitoring competition.
• Monitor and analyze website performance and customer data using Google Analytics, Mouseflow, Firebase, UNBXD to identify opportunities for improvement and optimization.
• Monitor traffic & channels to understand the acquisition of users & their website navigation.
• Support marketing, content, and graphics teams to… Show more
• Support marketing, content, and graphics teams to design compelling campaigns by sharing the user behavior data on weekly basis.

Dubai, United Arab Emirates

• Overseeing & responsible for managing the day to day entire sales & operations process and ensure delivering a world class customer experience of a retail tele communication.
• Creating and delivering new ideas to company management to facilitate daily operations.
• Participating in focused group to get a quick new ideas to transfer our stores intro fully digital experience.
• Collaborating with marketing team and ensuring that all targeted promotions are getting delivered to… Show more
• Collaborating with marketing team and ensuring that all targeted promotions are getting delivered to customer smoothly.
• Worked as communicating point between marketing, retail, logistic and store staff.

Bengaluru, Karnataka, India

• Worked for the Noor Islamic Bank (UAE Client) as a Complaint Handling & Service Quality Department.
• Handles Complaints and queries related to Credit card, Debit card, Personal Finance, Home finance Auto Finance and takaful.
• Handles complaints, Troubleshoots and make sure to close the complaints with in 3 working days.
• Have the access to tag the error responsibility to the particular department if that department failed to perform the task before deadline.
• Worked on CMS… Show more
• Worked on CMS (Complaints Management System), HPS (High-tech Payment System), OPSAL(Originating & Processing System for Assets & Liabilities), BO(Business Object) & Microsoft Excel. Show less

Bangalore Urban, Karnataka, India

• Worked for the Dell International as an Accounts Receivable Associate in Finance Ops department.
• Processed accounts and incoming payments in compliance with financial policies and procedures.
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable’s data.
• Prepares bills, invoice and bank deposits and process payments & ensure to post cash to close invoice due from vendor.
• Reconcile the accounts… Show more
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 8.12

Higher Secondary School, 80%

Secondary School, 79%