Simran Pal Singh Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Responsible for Group IT operations including Data center operations , Systems Security ( Endpoint, Access management , Patch Management , Vulnerability Assessment) & Audit management, Cloud deployment and integrations & systems compliance and upgrades • Responsible for the implementation, operations and maintenance of all applications and systems • Responsible for driving standardization and develop standard operating policies for all group companies • Responsible to audit all group companies on a periodic basis and provide them with detailed report on IT and application and systems development related findings and non-compliances. • Responsible for developing and maintaining the overall technology strategy, enterprise architecture roadmaps, reference models and target architectures.• Responsible for reviewing IT training requirements from the different divisions and coordinate internal and external training sessions.• Lead, define, and design cloud infrastructure strategy and approach • Act as a hands-on solution architect and technical lead for client engagement teams• Advise internal and business teams on technical challenges and risks, costs and benefits, and alternative solutions• Review, draft, and update the technical documents with an emphasis on accuracy, quality, and timeliness• Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities• Designing, building, and operating enterprise scale IT processes and infrastructures• Manage team of 6 members with a focus on group wide IT Projects and operations

Business Bay, Dubai, United Arab Emirates

Center, Compute and Storage, Network and Security, business applications and related software’s• Lead and manage global technical teams, managed services, and vendor partnerships• Oversaw the requirements, planning, organizing, and implementation of enterprise-wide technology infrastructure• Develops and implements strategic processes for implementation and maintenance of overall infrastructure and business applications• Establishes and ensures compliance with policies and procedures for activities within Infrastructure Operations.• Manage Outsourced vendor deliveries, act as a SPOC among stakeholders such as Outsourced/Internal Infra Operations Support teams, Application team, Application Operations teams.• Maintain and constantly improve server and network performance, reliability and security in line with PCI DSS and• ISO 27001 and best practices.• Work closely with technology leaders to enhance or refine use of technology in daily operations.• Interface with stakeholders for incident handling, incident reporting and create preventive/corrective measures• Responsible for Vendors / Service Provides SLA Monitoring, performance monitoring, tracking, Billing support/Management• Responsible for Manpower planning, budgeting, recruitment and training.• Provide leadership and supervision and ensure appropriate skilled resources are in place to meet required service levels.

Al Reem Island, Abu Dhabi, United Arab Emirates

Manage large scale technology project & solutions with variety of technologies – Microsoft , Data Center Operations , Identity & Access management , Endpoint Security & compliance , Virtualization , Cloud (IaaS ,PaaS and SaaS) based solutions• As a enterprise solution architect , responsible for deploying highly available, robust, resilient, secure solutions forMicrosoft & Infrastructure Technologies• Manage team of 20 people from onshore and offshore for various delivery of both on-premise and cloud transformation projects• Responsible for E2E delivery management and governance of large program engagement• Responsible for deploying, managing, administering and maintaining Data Center Infrastructure ( On Premise and Cloud) for both production and non-production environments• Responsible for creating cloud/hybrid solution architectures focusing on Azure services, and responsible for spearheading the implementation of Azure native applications• Manage multi-vendor relationship for various projects from RFP’s, technical evaluation, selection , implementation of technical solutions to post production supports• Manage IT Infrastructure projects by leveraging Project Management methodologies, tools and templates • Design, develop, document and implement Business Continuity and Disaster Recovery Plans by ensuringRPO/RTO’s are met• Interface and communicate with customers, project’s team and senior management

Abu Dhabi , Uae

Key Achievements:• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. • Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments. • Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structuresKey Responsibilities :• Manage and lead Windows and cloud technologies • SME for Microsoft Exchange Online ,Skype for business ,One Drive for business and various other workloads of 0365 • Manage Active Directory & DNS on premise and on Microsoft Azure ( IaaS) • Design, develop, document and implement Business Continuity and Disaster Recovery Plans• Leveraging project management methodology, tools and templates (includes project planning, schedule development, scope management and cost management)• Report on variances to the approved project baseline.• Interface and communicate with customers, project team and management• Ensure that quality project standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables• Coordinating the efforts of the project team and drive the team toward a successful project completion• Creating and maintaining project schedules, status reports, action item logs, and issue/risks logs• Facilitating both internal and customer facing meetings; submit meeting minutes and track action items.

Abu Dhabi,Uae

* Managing Windows and Linux Server Infrastructure ( More than 500+ ) with Physical and Virtual environment* Configuring and monitoring the health of Active Directory and Servers* Responsible for maintaining VMware server and Vsphere client* Administration of DHCP, DNS, Mail and Proxy Servers* Administration of Antivirus , Backup and Windows Patch Management* Administration of SQL server (2005/2008/2012) and SQl Cluster* Administration of Storage Area Network* Business Process Transition and end - to - end process management.* Design, develop, and document Business Continuity and Disaster Recovery Plans

Abu Dhabi

Regional Office, Chandigarh

• Operational zed various branch operations across North India• Implemented offsite ATM’s • Established and monitored service standards for ATM Channel coordination with Corporate and Vendors for installation & Maintenance of ATM.• Six-sigma implementation on service levels & Uptime for ATMs• Handled process related tasks pertaining to interiors, power, ATM and other IT related activities this include managing Servers, Routers and Systems.

• Learnt technologies with working experience on ADSL,SDSL• Configured and maintained ring based topology• Configured DSL routers.• Responsible for testing and migrating new structure into the production environment.• Configuring and Testing New Switches for the Organization.

B-Tech I.T, Computer Networks,Rdbms

Activities and Societies: • Participated in college and school level debate, Group Discussion essay competition and received appreciation.

Education record