Resourceful, highly adaptable, and flexible professional who embraces teamwork, but also enjoys working independently. Experienced in analytics and optimization of funds also excels at uniting and engaging cross functional team to reach business targets, challenging impossible and taking risks.
Compass Group
View- Website:
- compass-group.com
- Employees:
- 61227
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Retail Operations ManagerCompass GroupToronto, On, Ca -
Operations ManagerCompass Group Jul 2023 - PresentToronto, Ontario, CanadaCompass Group is a British multinational contract foodservice company headquartered in Chertsey, England. It is the largest contract foodservice company in Europe, ahead of Sodexo, employing over 500,000 people. It serves meals in locations including offices and factories, schools, universities, hospitals, major sports and cultural venues, mining camps, correctional facilities and offshore oil platforms. Compass Group is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. It is also a Fortune Global 500 company.Here, I specialize in: • Developing and implementing operational strategies to achieve business goals and objectives. Keeping an eye on market trends, identifying growth opportunities, and creating plans to improve operational efficiency.• Leading and supervising a team of 30-40 employees, including hiring, training, and performance management. Also responsible for fostering a positive work environment, motivating staff, and ensuring that everyone is working towards common goals.• Ensuring compliance with company standards and regulatory requirements along with implementing quality control measures, conducting audits, and maintaining high standards of food safety and service excellence.• Building and maintaining strong relationships with clients and stakeholders with the focus of understanding client needs, addressing concerns, and collaborating to deliver exceptional service.• Ensuring a safe and healthy work environment for employees and customers which involves implementing and enforcing health and safety policies, conducting risk assessments, and promoting a culture of safety.• Generating reports and providing regular updates to senior management on operational performance, financial metrics, and other key indicators. -
Operations ManagerAramark Jan 2022 - Mar 2023Toronto, Ontario, CanadaAramark Corporation, known commonly as Aramark, is an American food service, facilities, and uniform services provider to clients in areas including education, healthcare, business, and leisure. It operates in North America (United States and Canada) and an additional 20 countries, including United Kingdom, Germany, Philippines, South Korea, Chile, Ireland, and Spain.The company is headquartered in Center City, Philadelphia, Pennsylvania.And Here, I specialize in: • Reviews and reports to the stakeholders, General Manager and Director regarding success criteria i.e., Budget scheduling, LST (Labor scheduling tool), product cost, revenue Projections, determine the in scope/ out scope, timelines of the settled Goals.• Manage, deliver, and offer solutions for ongoing retail projects by using the asset of knowledge and experience in operations, and ensure same are being executed as per required standards and with proper engagement of team.• Responsible for leading a team of more than 20 associates through on going coaching on code of Conduct, strategic planning, and their engagement in constant communications/feedbacks.• In charge of cost controlling activities and operational systems with the aim of achieving more than projected Performa and keeping track of laid out OKRs (Objective Key Results).• Trained on payroll management, cost benefit analysis, documentations and feedbacks on ongoing/ completed projects and short/ long term goals.• Responsible for developing operations systems by determining product handling and storage requirements; initiates the implementation, enforcement and evaluation of policy and procedures; Oversees processes such as receiving product, equipment utilization, inventory management, and shipping. -
Customer Service ManagerTim Hortons Feb 2021 - Jan 2022Toronto, Ontario, Canada• Responsible for hiring, scheduling, training, and developing associates within the highest volume Tim Hortons store in high traffic area surrounded by colleges, international crowd, achieving annual sales of $4-5M.• Responsible for handling audits and achieved 95% average for last two years on all held by The Steritech Group Corporation.• Hands on Quick Service Software- Clearview, software dealing with labour cost, sales, P&L, Expenses, and food costs.• Maintaining the cost of inventory, wages, food by the help of our partner companies namely Ceridian, Agropur and TDL.• Improved service standards by implementing steps of service, increased training, and daily meetings• Implementing departmental strategies and trying to maximize the financial performance of same, actively competing for district positions and ensuring high standard of food and beverage quality, service, and marketing of all contest/events/charity programs to maximize the profits along with benefitting environment with an aim to provide prominent customer service. -
Shift Team LeadTim Hortons Sep 2020 - Feb 2021Toronto, Ontario, Canada• Developed leadership ability and problem-solving skills while managing a part time staff of five members on average• Attained time and priority management skills for achieving the key performance indicators of the unit• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.• Monitored employee performance and provided coaching and constructive guidance to address areas of concern.• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs. -
BaristaTim Hortons Jul 2019 - Aug 2020Toronto, Ontario, Canada• Attained time and priority management skills for achieving the key performance indicators of the unit.• Analyzed equipment breakdowns using various troubleshooting methods.• Monitored employee performance and provided coaching and constructive guidance to address areas of concern.• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Simran S Education Details
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Business Accounting
Frequently Asked Questions about Simran S
What company does Simran S work for?
Simran S works for Compass Group
What is Simran S's role at the current company?
Simran S's current role is Retail Operations Manager.
What schools did Simran S attend?
Simran S attended Centennial College, Apeejay Stya Education (Svran Foundation).
Who are Simran S's colleagues?
Simran S's colleagues are Alex Crawford, Maurice Baugh, Gabrieleene Viray San Pedro , Rd, Cdn, Ldn, Papa Ngom, Karen K.bonanno, Franco Appella, Torrie Kirkby.
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