− Administrating, coordinating schedules, preparing documents, and maintaining records, prioritizing tasks within the function to ensure timely delivery and reporting directly to the UK office− Coordinated project plan and handling various processes from ordering to installation, and communicating regularly and liaising with customers in the UK through calls and emails− Maintaining records of the customers and equipments in system and various excel sheets− Reduced recordkeeping time by 80% after leveraging a spreadsheet application to create a new automated database process.− Raising invoices and chasing the overdue payments.− Working on various software such as ZOHO, Quick Books, MyQuadient, Click & Drop, EDDI etc.

− Maintaining current HR files and databases− Processing payroll, which includes ensuring vacation and sick time are tracked in the system− Maintaining the office data in proper order & taking regular backups.− Maintaining records related to grievances, performance reviews, and disciplinary actions− Performing file audits to ensure that all required employee documentation is collected and maintained− Content writing for various projects & managing official website