Customer Service Representative, Billing
Current• Support inquiries through various channels (phone, email) pertaining to pricing, billing and payments in an efficient manner.• Coordinate payment arrangements with customers that are in delinquent status.• Advise customers and brokers about corporate Finance policies and procedures.• Generate and distribute payment overdue notices and collection letters.• Receive payments and process deposits (cheques, EFT payments, credit card payments)• Manage Agency Bill business including payment management, statement keying andreconciliations.• Responsible for maintaining accurate and detailed financial records according to companyprocedure.• Assist with Accounts Payable and print claims cheques.• Complete assorted journal entries as required.