Simran Lail Email & Phone Number

Burnaby, British Columbia, Canada

Vancouver, British Columbia, Canada

• planning staff affiliated travel, booking meetings, catering services and leading team building activities
• Assisted Technology managers and directors with onboarding new team members by ensuring all paperwork was up to date prior to the start date and providing first day welcome orientations
• Managed my teams Confluence pages to allow for better organization and easy accessibility within the team as well as within technology departments in North America and India

• Assist regional manager with duties such as organizing online files which has resulted in more efficient access to share drives
• Complete and create purchase orders, POs and commitments using SAP and MRS databases
• Managing and creating financial and HR documents and assuring that documents are entered with the correct information to process payments

Richmond, British Columbia, Canada

• Establish customized treatment plans for children one years of age and older with Autism Spectrum Disorder to help eliminate negative social behaviours
• Professionalism maintained by communicating with different health care professionals involved in child’s progression throughout the duration of treatment
• Provide flexibility by allowing for in-home and school therapy sessions to help patients develop positive and healthy behaviours in their natural environment

Vancouver, Canada Area

• Process customer payments quickly and efficiently to prevent long wait times and line ups
• Complete customer appointments by booking appropriate time slots abiding by company policies
• Provide customers with suggestions and knowledge on natural health care products based on health concerns and inquiries

• Dispatched and forwarded customer calls through email to appropriate technicians and schedule servicing appointments around the technician’s schedule
• Entered customer invoices into Excel and verify correct payments are made to each customer account on company database
• Assisted the regional manager by proposing informative emails and memos regarding company updates and policies to colleagues