Simranpreet Kaur, Csm Email & Phone Number

Washington D.C. Metro Area

• Team lead of the Policy and Producers contract within the Department of Veterans Affairs VBA-CS Business Management staff.
• Build a long lasting and impactful relationship with internal stakeholders.
• Supporting VA program analysis: developing formal project documents; documenting processes; and developing ideas for process improvement.
• Assist with program and project management activities across internal/external stakeholders.
• Conduct weekly reporting and project status management calls to prioritize, and deliver completed task in a timely manner.
• Creating Work Breakdown Structures and Project Management Plan for VA projects

Washington D.C. Metro Area

• Photograph weddings, engagements, special events, etc…
• Preparing proofs using Photoshop and Lightroom
• Develop a good portfolio, build a network of contacts and achieve a reputation for quality and reliability in order to secure future assignments
• Self-marketing by producing business cards, postcards and promotional materials and creating and maintaining a website.
• Business Development Role, working with clients to discuss the images they require, signing clients contracts, and negotiating contacts pricing
• Manage social media sites, including Facebook page, Instagram, and Pinterest

Rockville, Maryland

• Provide technical support to users by researching and answering questions; troubleshootingproblems; optimizing software performance.
• Interaction with the Credible Development Team to explain reproducible softwareerrors/bugs and/or inefficiencies (verify, reproduce errors, document errors, trackcorrections).
• Complete regression testing prior to Credible’s releases and proactive communication ofrelease features to Partners.
• Respond to all Partner tickets within SLA & BSA timelines

Washington D.C. Metro Area

• Responsible for set up and maintenance of projects, extensions and updates in Workday.
• Manage and provide support and training exercises with staff in multiple regions
• Responsible for updating all aspects of the project as process flows and controls allow.
• Analyzing financial and talent management data to help forecast for upcoming months
• Track all account team member information, statement of work (SOW) duration, rates, and all other information on all resources.
• Work with internal team to better understand their staffing needs

Children's National, DC

• Create and revise systems and procedures by analyzing operating practices; studying utilization of micro-computer and software technologies; evaluating personnel and technological requirements; implementing changes.
• Maintain continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• Complete administrative projects by identifying and implementing new technology and resources; redesigning systems; recommending re-deployment of designated resources.
• Accomplish department and organization mission by completing related results as needed.
• Team documentation, process and management (Roadmap)
• Initiative Overview Form-used to document code review, technology design, and requirements.

• Serve as point of contact (POC) for all operations related activities such as, project management, communications, billing, and technical support
• Provide meaningful input during migration of new healthcare management tool
• Perform quality assurance audits and best practices
• Contribute to the overall design and feel of new Electronic Healthcare Record (EHR) system
• Develop systems training guide and presentation documents
• Train new staff members on the technical workings of the Electronic Healthcare Record (EHR) system

Bachelor Of Science (B.S.), Health Services Administration

Associates Degree, General Studies Of Science