Simón Cortés Delgado Email & Phone Number

Medellín, Antioquia, Colombia

Medellín, Antioquia, Colombia

● Used forecast modeling techniques using python, prophet library for various business units which helped to the annual raw material budget for products.● Data mining on large volumes of information to focus the application of the forecast model in R and Python to understand the data better.

Medellín, Antioquia, Colombia

● Information gathering for the construction of dashboards to visualize indicators in HubSpot. KPIs like investment, leads, leads qualified, enrolled students, withdrawn students were supported by the team I belonged to.● Queries to extract information about KPIs to organize and compare DWH information and Hubspot.

Medellín

● Analysis about clustering models results on inbound services for customers and transactions, with optimization process in assistance operations using R and Excel.● Planning on alert models in transactions between clients and different service channels through descriptive statistics, segmentation, and behavioral alerts on the use of vehicle policies using previous clustering models results.

Medellin

● Customer understanding through data processing and qualitative market studies to make communications, special offers, and customer retention in R and Excel like programming and data mining tools. ● Applying k means model and descriptive statistics build profiling of clients by region, usage equipment, mobile data consumption, bill cost, age, and traffic technology to continue with marketing external studies, working with R

Medellín

● Analysis information from market studies, a crossover of variables that impact user satisfaction, and development of reports for the home and mobile business units through Excel. ● Archetypes based on analytical clustering with external and internal information done with R as a programming tool.

Colombia

● Tagging the digital properties and data reception through digital web tools project was accompanied and supported (Google Analytics) to understand behavior and traffic information. ● Monthly indicators and users is monitored on tableau views about digital platforms (Mi Cuenta Tigo, Tigo.com.co, Tigo Shop, Mi Tigo App).

General English Program, English Language And Literature/Letters

Statistics