Sindhu Rani

Sindhu Rani Email and Phone Number

Contributing to Siemens' Customer Success Team Growth in IOT | OKR-Focused Team Development, Engagement Model Design | Freelance Lead Gen and Customer Success Strategist for Startups @ Siemens
munich, bavaria, germany
Sindhu Rani's Location
Chennai, Tamil Nadu, India, India
About Sindhu Rani

As a valuable member of the Siemens team, I contribute to the establishment of the customer success team for IoT, playing a key role in pre-sales initiatives, including lead identification.With a background as a Head of Customer Success at State of Mind.ai, where I orchestrated a go-to-market strategy and led an OKR-focused customer success team for an HR tech SaaS company, I bring over 6+ years of expertise across HR tech, Saas , edtech, and telematics industries.Specializing in designing and refining engagement models, playbooks, and processes, my focus is on enhancing customer retention and driving revenue growth.Beyond my professional responsibilities, I've applied my expertise in freelancing, specifically focusing on lead generation through LinkedIn and email campaigns.

Sindhu Rani's Current Company Details
Siemens

Siemens

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Contributing to Siemens' Customer Success Team Growth in IOT | OKR-Focused Team Development, Engagement Model Design | Freelance Lead Gen and Customer Success Strategist for Startups
munich, bavaria, germany
Website:
siemens.com
Employees:
282486
Sindhu Rani Work Experience Details
  • Siemens
    Customer Success Manager
    Siemens Nov 2023 - Present
    First hire of the CSM Team for the IOT department under EA vertical at Siemens, setting up a CSM process for the IOT Team. I drive customer success, manage NRR and renewals, and lead cross-sell and upsell efforts. I also collaborate across departments and contribute to pre-sales through lead generation.
    View
  • State Of Mind.Ai
    Head Of Customer Success
    State Of Mind.Ai Jun 2021 - Nov 2023
    Bengaluru, Karnataka, India
    First hire in a new role; Spearheaded the Customer Success department.Responsible for go-to-market strategy, market research, Instituted and developed OKR-focused Customer Success team utilizing change management frameworks to align team performance with company strategic, operational, and financial goals. Designed and iterated on engagement models, playbooks, processes, and programs to enable the success of the segment.
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  • Freelance
    Freelance
    Freelance Jul 2020 - Aug 2021
    During the challenging times of Covid, I dedicated myself to online teaching for high school students and also brushing up my technical skills. Simultaneously, I took on freelance gigs where I consulted with startups to set up lead generation, pre-sales, and customer success teams. This experience allowed me to contribute to the growth and success of small businesses while expanding my own skill set.
  • Azuga, Inc.
    Lead Generation Manager
    Azuga, Inc. Dec 2019 - Jul 2020
    Bengaluru, Karnataka
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  • Edureka
    Senior Business Development Manager
    Edureka Jan 2019 - Dec 2019
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  • Edureka
    Senior Business Development Specialist
    Edureka Jan 2019 - Oct 2019
    India
    • Career consultant for IT professionals and students who would like to pursue in IT sector• Complete research about the current IT trends and thereby imbibing it to the product knowledge and using as an effective tool for the career guidance• Majorly focusing on spot closures • Up-Selling and Re-selling thereby maintaining a very good customer relationship status
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  • Myschoolpage
    Sales Team Lead
    Myschoolpage Jul 2018 - Jan 2019
    Bengaluru Area, India
    Responsibilities:1.Responsible for the conversion rates and revenue of the team2.Managing and Training a team of Business Development Associates3.Helping the BDA’s in negotiations and closures, maintaining the required sales metrics for the team4. Maintaining the collections of the sales teams’ closures5.Working with the Sales Manager in the preparation of team performance and sales analytics reports6.Provide real-time feedback to the marketing team on lead quality for lead generation campaigns
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  • Myschoolpage
    Inside Sales Associate
    Myschoolpage Aug 2017 - Jul 2018
    Bengaluru Area, India
    View

Sindhu Rani Education Details

  • Smvitm
    Smvitm
    Computer Science

Frequently Asked Questions about Sindhu Rani

What company does Sindhu Rani work for?

Sindhu Rani works for Siemens

What is Sindhu Rani's role at the current company?

Sindhu Rani's current role is Contributing to Siemens' Customer Success Team Growth in IOT | OKR-Focused Team Development, Engagement Model Design | Freelance Lead Gen and Customer Success Strategist for Startups.

What schools did Sindhu Rani attend?

Sindhu Rani attended Smvitm.

Who are Sindhu Rani's colleagues?

Sindhu Rani's colleagues are Roko Matić, Aiyarut Nangtala, Anuj Sharma, Jawad Khan, Sanjoy Mukherjee, Daniel Krebs, Shawn Huang.

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