Sing Lee Email & Phone Number

Melbourne, Vic, Au

Baywaters North, Australia

· Establish and drive new customer sales revenue streams· Set and drive sales targets· Actively seek out potential new customers· Drive customer engagement on existing business to further revenue generation· Establish B2B manufacturing opportunities· Foster exceptional and engaged customer relationships· Demonstrated ability to negotiate with customers, key internal and external stakeholders· Maintain and sustain an up-to-date customer database system for accurate CRM information· Drive customer product development opportunities with new and existing customers· Engage with brand owners and understand their business needs· Work closely with the formulation team on new product development opportunities· Understand and be abreast of developing market trends and opportunities within the personal care industry· Provide accurate quotations and pricing information and check all incoming purchase areas for accuracy· Facilitate the placement of customer purchase orders· Coach and mentor customer service co-ordinator/s· Ensure there are no professional and personal conflicts with the company’s business interests

Tullamarine

· New business development and building B2B relationship· Managing contract accounts with local and global brands; focusing on improving account service, penetration and financial performance· Oversee and manage any new product development with existing and new customers· Solution orientated, providing one point of contact responsible for fast and accurate processing of orders, confirmations, highlighting any potential problems and offering solutions· Provide customers with a positive reflection of the high standards of manufacturing and service that Ross provides· Ensure all adherence of AS / NZS /ISO9001:2008 and TGA procedures are followed

Melbourne, Australia

Account Manager, Cosmetics and Therapeutics (Sunscreens & topicals products)· Managing accounts with focus on improving account service, penetration and financial performance, ensuring internal margin and overhead recovery are maintained · Oversee and manage any new product development with existing and new customers· Provide one point of contract responsible for fast and accurate processing of orders and purchasing of componentry and raw ingredients highlighting potential problems and offering solutions· Provide customers with a positive reflection of the high standards of manufacturing and service that Scental Pacific provides· Ensure all objectives of AS / NZS /ISO9001:2008 and TGA procedures appropriate to this position are being practised

Melbourne, Australia

· Project tracking, co-ordination, management of each project from response process of each presentation through to liaising with internal departments such graphics department, procurement and account managers to meet the client expectations· Assisting in providing creative and innovative solutions to the needs of a wide range of tier 1 clients, as well as assist in the presentation of merchandise solutions to client briefs· Provide excellence in every aspect of the selling process, presentation, quotation and mock ups· Liaise, source & cost from preferred supply partners, negotiating best prices and terms as well as sourcing alternative products & suppliers· Maintaining and developing strong client and supply relationships, being proactive at sourcing new, innovative products eg. retailer products never before offered in a promotional environment

Melbourne, Australia

· Ensuring knowledge of technology is up-to-date, product offerings are of Tier 1 quality, constantly reviewing competitors pricing and market segments, providing competitive pricing and service· Identify new business opportunities, create and implement effective marketing strategies, reward programs and referral schemes· Utilise excellent negotiation skills to build relationships with clients, importers, suppliers and installers· Delivering domestic and commercial Solar Photovoltaic system solution to meet and exceed customers expectations and challenging deadlines· Providing an outstanding end to end service from initial quotations, order process, installation coordination and documentation in timely manner

Melbourne, Australia

· Implemented quality control programs to reduce errors and increase efficiency· Streamline processes and SOPs to increase efficiency initially for production but later the warehouse· Generating monthly financial report and analytical P&L · Established and maintained excellent relationships with vendors, offshore suppliers and other stakeholders to ensure the company receives quality goods and service at the best price· Liaised effectively with the sales and warehouse teams· Foster a work culture to assist with maintaining a safe and clean work environment· Provides training to production members with softwares such as but not limited to Adobe Illustrator, Photoshop, MS Office, MYOB and customised SMS Systems

Melbourne, Australia

· Foster a working environment where challenging production targets are met on a weekly basis· Designing presentations and mock-ups utilising Adobe Suite and other softwares· Contributing positively to the team and company culture

Melbourne, Australia

· Apply creative problem solving skills and techniques to resolve conflicts and complex issues· Delegate tasks to team members, then manage and monitor project progress· Coordinated contractors, casuals and design specialists to ensure clients needs are met

· Commenced employment as a Mac Operator, through hard work and perseverance was quickly promoted to management role in charge of our design studio with multiple shifts to keep up with demand from our own in house multi colour printing presses· The type of work includes but not limited to media advertising such as Press Ads, brochures, catalogues, flyers, corporate stationeries.· Our clients at the time were some of Melbourne’s well known names in real estate; Ray White, Noel Jones, Jellis Craig, Woodards, RT Edgar, Barry Plant, Judd White, CBRE, KPMG, CVA, Fletcher & Parker, Castran Gilberts etc.

Bachelor Of Technology - Btech, Industrial And Product Design

Associate Diploma (Traditional And Computer Based), Computer Aided Art And Design