-Observed how to input patient information into Point Click Care system with accuracy-Worked closely with supervisor to learn daily activities such as obtaining patient information about insurances in order for reimbursement -Communicated with patients and family members about the admissions process and paperwork that needed to be filled out -Prepped and scanned Patient Financial Records to the Golden Living Center’s corporate

Assisted in directing patients and family members to their right destinations while communicating with other volunteers