James Singer Email & Phone Number

Greater Pittsburgh Region

• Provide enterprise-wide support within HR shared services, offering consultation, facilitation, and resolution strategies for workplace issues raised by employees.
• Aid business stakeholders, including executive leadership, in performance management best practices within company policies.
• Partner with business stakeholders at 20 resorts/properties across multiple states and utilize data to foster long-term strategic relationships between the company and employees, thereby reducing people-related risks.
• Achieve overall enterprise goals through proactive, data-driven initiatives and influence decision making through strategic relationship development and trusted outcomes.

Greater Pittsburgh Region

Champion, Pennsylvania, United States

• Led Human Resources and Payroll initiatives to deliver on-site services to over 2,000 employees across multiple regional four-season resorts and stand-alone restaurants.
• Executed proactive recruitment strategies and outreach events to meet staffing needs, with a strong focus on retention and strategic internal and external partnerships.
• Partnered with executive leadership to deliver on short-term operational goals and long-term strategic initiatives.
• Implemented a new HRIS system during peak season, overseeing configuration, staff training, compliance and best practice usage serving as the liaison with external vendor.

Ligonier, PA

• Led a team of over 40 employees to ensure seamless operations within HR/Payroll and the Front Gates & Guest Experiences teams.
• Oversaw the recruitment, interviewing, training, and onboarding processes, as well as payroll, compliance and retention efforts for approximately 800 seasonal and 30 full-time employees across all park departments.
• Addressed team member performance issues and disputes through effective interpersonal communication and problem-solving,while also training frontline leaders.

Ligonier, PA

Ligonier, PA

• Develop, coordinate and execute various off-season recruitment plans utilizing social media marketing and traditional outreach to increase applicants.
• Organize and complete the hiring/rehiring process for all team members from interviewing to on-boarding.
• Coordinate timesheets and payroll elements using the Dayforce platform.
• Troubleshoot various team member and technology issues.
• Plan events, create weekly newsletter and initiate pin program incentive to create a positive working environment and increase retention.

Latrobe, PA

• Complete clerical tasks as needed, including errands, phone calls, e-mails, delivers and special projects
• Coordinate all aspects of special events from contacts, ticket sales, organization, logistics, set up and clean up
• Promote various events and projects using traditional and mediated channels such as flyers and social media

Latrobe, PA

• Organize all aspects of 6-8 on and off campus events per semester
• Plan various campus events including Bingo and game nights, performers and off campus trips
• Coordinate event details including facility reservation, food, set up and vendor contracts
• Utilize traditional, technological and social media marketing to promote events in creative ways
• Lead a committee of student volunteers and increase involvement through points system incentive
• Attended and presented at Regional NACA (National Association for Campus Activities) Conference

Saint Vincent College, Latrobe PA

• Coordinate with editor-in-chief, copy editor, business manager and staff to execute weekly publication in deadline driven environment
• Organize and layout monthly print publication using QuarkXPress and Adobe Photoshop and coordinate with outside printing company
• Assist with the launch and design of online news source and update with new content weekly using WordPress
• Promote print publication and online news source through tradition and social media across campus
• Write articles as assigned on a variety of topics concerning important campus news, events, and issues

Latrobe, PA

• Operate copiers, printers, binders, cutter, booklet maker and folder to fulfill various print jobs
• Make deliveries across campus to various offices and departments
• Stock and inventory paper and printer supplies

Greensburg, PA

• Work on external marketing, community relations and internal communication projects.
• Coordinate various communication pieces, such as video, press releases and social media.
• Develop marketing/communication plans.
• Assist with community outreach events.

Ligonier, PA

• Utilize effective communication strategies and tactics to promote the park via traditional and new media
• Plan 900+ group/special events, picnics and in-park promotions with a focus on details and guest satisfaction
• Communicate with guests, group leaders, media outlets and park departments to coordinate promotions
• Serve as a ride attendant during post-summer season, ensuring safety and satisfaction for all park guests

Bachelor Of Arts (B.A.), Communication And Media Studies | Business Marketing Minor, Cumulative Gpa: 3.88

Activities and Societies: Alpha Lambda Delta; Alpha Chi; Lambda Pi Eta; Dean's List, Who's Who Among American Colleges and Universities.

Education record

Activities and Societies: National Honor Society, Interact/Key Club, SADD• Editor-in-Chief of School Newspaper • Outstanding Senior.