Himanshu Singh Email & Phone Number

Mountain View, Ca, Us

Leveraging my extensive experience in enterprise solution architecture, I joined Google's Salesforce hub team as an Architect to ensure the robust design and successful implementation of large-scale customer deployments within the organization. My role involved collaborating with diverse stakeholders to define architectural standards, evaluate technical feasibility, and guide the development of scalable and secure solutions.In a subsequent initiative, I took on the leadership of a major security and privacy program at Google. This multi-year effort required mobilizing a cross-functional team of over 200 engineers across 10 different groups to address and resolve critical vulnerabilities in multiple third-party applications used at Google. My responsibilities included defining project scope, establishing milestones, coordinating resources, and ensuring timely delivery of comprehensive security and privacy enhancements.Currently, I am responsible for driving enterprise engineering programs at Google, focused on building enterprise-grade platform products and solutions for Googlers. In this capacity, I collaborate with product managers, engineers, and stakeholders across various functions to define product roadmaps, prioritize features, allocate resources, and ensure the timely delivery of high-quality solutions that meet the evolving needs of our internal customers.

San Francisco, California, Us

In my role at Salesforce's Financial Services team, I have been a key driver in elevating the sales process to a value-based approach. I am the linchpin ensuring our customers maximize the return on their Salesforce investment.My key contributions include:Comprehensive Needs Analysis: I conduct in-depth assessments of clients' technical and functional requirements, ensuring proposed solutions align perfectly with their unique needs.Strategic System Assessment: I analyze existing capabilities and system architecture to gain a comprehensive understanding of their current state, informing the development of future-state solutions.Collaborative Vision Development: I partner with customers to co-create a clear and comprehensive vision for their digital transformation, including a future-state capability maturity model and system architecture.Complex Transformation Roadmap Development: I lead the design of detailed, multi-year digital transformation roadmaps for leading banking and fintech institutions on the West Coast, navigating them through complex change initiatives.My role is not simply to sell software but to serve as a trusted advisor, empowering financial institutions to unlock their full potential through strategic, technology-driven solutions.

Gb

As a Director at PwC, I was responsible for fostering cross-functional collaboration and driving strategic alignment among stakeholders. My key areas of expertise include:Relationship Management: Cultivating trusted partnerships with both business and IT stakeholders within client organizations, while leveraging internal resources to deliver differentiated solutions that address their unique challenges.Business Development: Proactively identifying and qualifying potential opportunities, developing compelling business cases that secure executive buy-in, and ultimately converting those opportunities into tangible wins.Product Management: Assembling high-performing teams with diverse skill sets, establishing and managing project timelines, facilitating effective communication among stakeholders, and driving decision-making processes. I also develop comprehensive change management strategies to ensure successful product launches and meticulously manage project finances to ensure on-time, on-budget delivery.Leadership: Inspiring and motivating team members by fostering an inclusive and supportive work environment, and developing future leaders by providing them with challenging opportunities for growth and advancement.Technical Architecture: Leading onshore and offshore teams in the development of scalable, low-maintenance solutions that adhere to industry best practices and leverage the latest cloud platform technologies.I am committed to delivering exceptional value to our clients by leveraging my experience and expertise to drive innovation, optimize processes, and achieve measurable results.

Gb

Gb

Dublin 2, Ie

Implemented Salesforce Service Cloud for one of the largest tech companies struggling with customer acquisition, customer retention, customer profitability and customer growth. Performed the business analysis for a big divestiture projectPioneered one of the initial customer and partner portal implementations for a large tech company and achieved a reduced time and lower cost to close cases by enabling a robust self-service module on the customer and partner facing portalLed a team of business analysts to build a agent portal for a healthcare insurance company to better serve customers which helped in a reduced complaint time to resolution, reduced service response time, reduced administrative time/cost, reduced time/cost to proficiency, and a increased customer satisfactionWorking on a complex excel based reporting and analytics tool and re-engineered the same in an analytics tool by normalizing the raw data and then creating visually appealing dashboardsDeveloper Evangelist at Accenture Innovation Center for SaaS to build a strong go to market offering where they can showcase customers about the experience and strength they have in implementing Service Cloud for a complex scenario and environment. Accenture’s Service Cloud Quick Start Tool helps transform Customer Service Design, Delivery and Operations and reduces the implementation timeline by at least 20%I was working as Siebel Application Developer for a Texas based utility client and worked on various critical modules of Siebel like call center, customer enrollment, and order management

Dublin 2, Ie

Dublin 2, Ie

While working as a developer in a team implementing CRM support system for Texas based client my major responsibilities included implementing complex requirements which included working single handedly on of the major complex module and later leading the module and mentoring team at offshore in Mumbai.

Dublin 2, Ie

After joining Accenture in Mumbai, I was trained on Siebel and then was a inducted in the offshore team to implement CRM support system for one of the client based out of Texas, USA.In my stint as starter I learned various technologies such as Siebel, PL/SQL and Integration.

Austin, Texas, Us

Working as a Java developer in an offshore team for a major US based bank my main responsibility was to fix defects for the ongoing SIT and UAT.I Also worked as a helping aid in back-end activities which required basic knowledge about UNIX and Oracle(PL/SQL Developer).

Bachelor Of Technology (B.Tech.), Computer Science

High School, General