Baldeep Singh Email & Phone Number

Surrey, Bc, Ca

Surrey, Bc, Ca

Surrey, British Columbia, Canada

As an International Peer Mentor at KPU, I assist approximately 20 students each semester by offering resources, connecting them to learning support services, and helping them navigate the post-secondary environment. My role involves responding to 15-20 student inquiries weekly, resolving over 90% of issues while keeping my supervisor updated on the outcomes. This proactive approach has consistently resulted in positive feedback from the students I support.In addition to one-on-one guidance, I also conduct weekly online sessions and host monthly social hours, fostering peer connections and increasing student engagement. These events have contributed to a notable rise in social involvement, helping students build a sense of community and strengthen their connections within the university.

Surrey, British Columbia, Canada

As a Crew Member at Burger King, I demonstrated strong communication skills by interacting with over 150 customers during the ordering process, ensuring a seamless experience that led to being awarded the Customer Service Excellence certificate twice. My focus on customer satisfaction helped create a welcoming environment, fostering loyalty and positive feedback.Collaborating closely with my team, I ensured prompt and accurate service, maintaining a service time of 1 minute and 25 seconds during peak hours. Additionally, I diligently organized stock placements, supported inventory management using the First In, First out (FIFO) system, and conducted regular quality checks on over 300 products, consistently achieving 99% accuracy in upholding quality standards.

Jalandhar, Punjab, India

As an IELTS Instructor, I provided thorough instruction across all four modules of the exam, using a range of teaching techniques to support language learning for over 30 students. This tailored approach resulted in an average 20% improvement in their performance over a four-month period. By creating an engaging and supportive learning environment, I helped students build the confidence and skills needed to succeed.In addition to teaching, I maintained regular communication with senior management, providing updates on batch performance and collaborating on policy development aimed at enhancing educational outcomes. I also conducted weekly mock exams, offering detailed feedback to help students improve their scores by 1-1.5 bands, contributing to the overall success of the program.

Diploma Of Education, Accounting

Concentration: 1. Bookkeeping 2. Analysis of financial information 3. Making monetary decisions. Completed Coursework: 1. Taxation –.

Business/Commerce, General, 92.8%