Alok Kumar Email & Phone Number

18+ years of experience in Commercial Insurance Domain. INS Certified by AICPCU for Program in General Insurance (INS 21,22 and 23). AWS Cloud Certified, AWS Generative AI Certified, Google Generative AI Certified, Microsoft Generative AI Certified.Expert in Project Management, Scrum Mastering, Business Requirements Gathering, Business Process Flow, and Business Analysis. Coordinated all project related activities, implementing action plan to meet agreed standards and deadlines, ensuring the effective preparation delivery of all project events meetings and creating all necessary documentation. Skilled in facilitating Agile Ceremonies, Work Prioritization, Identifying and removing impediments, Change Management, Resource Management, Risk Management, conducting GAP analysis, Impact analysis, Feasibility analysis, SWOT analysis and cost benefit analysis. Expertise in identifying, developing and documenting Business Requirements, Functional Requirements, System Requirements, UI/UX Requirements, User Stories, Features and Epics.Proficient in creating test plans, test cases, test scenarios and test strategies to ensure quality assurance and to test all the business requirements.Worked on Policy Admin, Publishing, Agency Management, Operational Data Store, Master Data Management, Digital Content Management and Global Intranet Applications. Also, worked on reverse engineering projects to transform Legacy Systems in to latest technology. Guidewire PolicyCenter, BillingCenter, ClaimCenter & Contact Manager Integration Implementation as well as non Guidewire Systems (3rd Party Services, Billing, Agency, Agent Portals, Direct Business, Risk Analysis, Financial & Publishing). Delivered Duck Creek Policy Admin System on Auto, Property, GL and Package for major insurer.Strong knowledge on Property, Casualty and Specialty Commercial Insurance.Creative and aggressive self-starter with ability to handle ambiguity, Able to communicate effectively with Cross Functional Teams at all levels, capable of delivering solutions under high-pressure environment.