Gurpreet Singh Email & Phone Number

Pune, Maharashtra, India

New Delhi Area, India

• Managing 17k+ linux servers hosted on AWS cloud and responsible for the performance, maintenance, and availability of cloud services to customer base.• Working on AWS using EC2, RDS, S3, ELB, Cloud Formation, etc. • Deploying platform releases and applying security patches in the infrastructure.• Managing high availability and load balancing throughout the infrastructure. • Participate in an on-call, operations support rotation• Diagnosing LAMP stack problems and providing solutions• Auditing sites and hardware for performance and suggesting solutions for improvements.• Provision new infrastructure on AWS via command line tools.• Monitoring sites through various monitoring tools like Nagios, Signalfx, Sumologic, New Relic.• Providing Root cause analysis to the stake holders for major outages. • Performing various site maintenance activities like up scaling hardware, moving sites to new hardware, upgrading disk volumes.• Maintaining uptime SLA for customers infrastructure. • Writing bash scripts to automate daily tasks. • Troubleshooting mysql related issues and maintaining mysql master-slave replication.

New Delhi Area, India

Gurgaon, India

• Administration of Linux and windows servers• Install Kayako help desk and its prerequisites like web server (Apache/IIS), PHP, MySQL on client’s Windows and Linux servers• MySQL database creation, tuning, user privileges, backup import and export on Windows/*nix servers • Managing AWS instances including tasks like Setting up EC2 instances, managing S3, etc• Troubleshooting issues related with disk utilization, CPU utilization, memory consumptions, etc.• Server monitoring through munin, and linux tools, commands.• Manage the chef environment including tasks like installing/configuring the applications via chef, troubleshoot the issues with chef, etc• Creating shells scripts for the automated tasks.• Manage migrations of servers.• Troubleshoot the issues of emails• Troubleshooting of Web server, MySQL, PHP related errors. • Configure Email piping on servers and in server control panel like cPanel, Plesk, Webmin etc. • Maintenance and monitoring of Kayako Hosted servers which is providing SaaS solution to clients. • Implementing various system & network services and general troubleshooting using top, ps, netstat, telnet, nmap, etc. and online monitoring tools like Nagios and Pingdom tools.• Oversee the Application backups and patch upgrades and ensure 24*7 availability

Bachelor'S Degree, Networking Technology

10+2, Non-Medical