Harsh Kumar Singh Email & Phone Number

Chicago, IL, US

Louisville, Kentucky, United States

New York, United States

• Collaborated with senior executives to enhance sales channel effectiveness for F500 BioPharma clients by analyzing data and designing an omnichannel lead engagement portal; improved HCP engagement by 50%
• Engineered a decommissioning roadmap for facilitating the retirement of legacy MDM applications by collaborating cross-functionally with multiple stakeholders, yielding $500K in cost savings

Mumbai, Maharashtra, India

• Led end-to-end project execution of UI (Unemployment Insurance) Benefits Application by defining project scope, developing implementation strategy, and in turn, paying out $5B+ to 1.5M+ citizens
• Constructed a Digital Transformation Strategy Roadmap by managing client communication, writing Use Cases, updating backlogs, and setting up release timelines using Agile, generating $10M in revenue
• Secured the first-ever client in the UI Tax Application sector by performing pricing, and effort estimation, and working with Deloitte leadership to draft a proposal, and POC, generating $40M in revenue
• Worked in an 8-member team to analyze production support issues from an Unemployment Insurance Benefits system. Worked with software engineers to develop resolutions; issues resolved helped 70K US citizens get paid on.
• Conceived a tool to automatically map requirements and redirect them to the concerned teams in a UI Benefits project; helped save the manual effort of sorting requirements by module, thereby reducing turnaround time by.
• Mentored 20 new analysts by conducting weekly workshops on Agile Practices, Client Communication, and Tech talks; 40% of those mentored received performance awards for their contribution

Hyderabad Area, India

• Spearheaded an 8-member team to analyze requirements, design, and deliver a Pandemic Unemployment Assistance (PUA) system for a US State Client, achieving 95% faster delivery
• Strategized and implemented a new software testing approach, automating the insurance claim filing process for a US-State client thereby reducing overall testing time by 40% and saving $3M
• Worked in a 6-member team to manage client support during User Acceptance Testing of a $50M+ State project. Coordinated functions with client site (Denver) and Deloitte team in India; reduced turnaround time by 30%.
• Led a 3-member team responsible for managing operations of the PUA system that paid over $2.3B to 1.1M+ citizens of the US
• Spearheaded a team that tested and delivered state-of-the-art fraud prevention services installed in PUA systems for 4 State Government Clients; prevented $5B from being paid out in fraudulent claims
• Coordinated with the firm's Senior Leaders from California, Colorado, Kentucky, and Oregon. Participated in the Pricing & Hours Estimation process for multiple potential projects by analyzing the State government’s.

Mumbai Area, India

Master Of Business Administration - Mba, 3.9/4

Activities and Societies: Business Marketing Academy Candidate Merit Fellow, Lettmann Family Fellow, YJ Kim and William Joo MBA Fellow.

Bachelor Of Technology, Electrical And Electronics Engineering

Activities and Societies: Vice President, The Photography Club, Manipal