Jai Singh Email & Phone Number

Sacramento, Ca, Us

California, United States

As the Director, Cloud Strategy, I lead a team of seasoned strategy architects to define and execute comprehensive cloud adoption strategies for SMC and Enterprise customers. Together, we develop a holistic approach that integrates Data, Applications, and Platform with AI-readiness on Azure.In this role, we:- Spearhead the development of cloud strategies that drive AI-enabled transformation.- Architect Intelligent Platforms for operational excellence and intelligent outcomes… Show more As the Director, Cloud Strategy, I lead a team of seasoned strategy architects to define and execute comprehensive cloud adoption strategies for SMC and Enterprise customers. Together, we develop a holistic approach that integrates Data, Applications, and Platform with AI-readiness on Azure.In this role, we:- Spearhead the development of cloud strategies that drive AI-enabled transformation.- Architect Intelligent Platforms for operational excellence and intelligent outcomes at scale.- Guide customers through Azure and organizational readiness to adopt AI and drive innovation.- Align cloud and AI solutions with business goals, ensuring a seamless integration of technology and strategy.- Focus on business value justification and TCO/ROI to support cloud investments.We are committed to helping businesses unlock the full potential of AI-enabled enterprises, enabling them to stay competitive in the evolving digital landscape. Show less

California, United States

• Market Strategy – Working with 3Cloud leadership to define solution and product offerings relevant to 3Cloud’s business across practices. Collaborate with sales and marketing to drive lead generation and brand awareness.• Thought Leadership – Demonstrating competency of the team through internal and external thought leadership. This may include authoring SME-focused collateral (e.g., whitepapers), blogging, participating in social media, speaking at conferences, attending networking… Show more • Market Strategy – Working with 3Cloud leadership to define solution and product offerings relevant to 3Cloud’s business across practices. Collaborate with sales and marketing to drive lead generation and brand awareness.• Thought Leadership – Demonstrating competency of the team through internal and external thought leadership. This may include authoring SME-focused collateral (e.g., whitepapers), blogging, participating in social media, speaking at conferences, attending networking events, etc.• Sales Support – Educating and supporting the 3Cloud sales team in driving revenue for the company, and directly supporting strategic sales opportunities, particularly those that involve the use of 3Cloud IP.• Client Relationships – Developing relationships with key client stakeholders, service as a trusted advisor to them during their transformation to an Azure-based technology platform.• Solution Development – Leading the development and packaging of solution offerings across practices and enablement of the sales teams.• Product Development – Leading ideation and development of internal and external IP in support of business initiatives. Develop IP and solutions that drive cross practice and cross business line opportunities.• IP Harvesting and Cultivation – Capturing and developing intellectual property (IP) for use in sales support and delivery disciplines along with driving continuous improvements. Show less

• Managing team of Solution Specialists to coordinate the development of solutions and pricing leveraging standard product offerings • Working closely with Sales, Business, Finance, Professional Services and Managed Services within the company to ensure solutions and offerings are standardized and are market ready• Providing detailed specifications of proposed solutions including time and scope involved in proposals and SOW’s• Assisting WatServ to establish a framework for necessary… Show more • Managing team of Solution Specialists to coordinate the development of solutions and pricing leveraging standard product offerings • Working closely with Sales, Business, Finance, Professional Services and Managed Services within the company to ensure solutions and offerings are standardized and are market ready• Providing detailed specifications of proposed solutions including time and scope involved in proposals and SOW’s• Assisting WatServ to establish a framework for necessary contributions from various departments and facilitate their collaboration on the proposal and SOW process• Working with product management to analyze current offerings and develop steps and processes to improve and standardize• Accounting for possible project challenges or constraints and proactively seek to manage challenges as proposals and SOW’s are built• Assisting WatServ in complex enterprise deals along with contract negotiations and vendor selection and management• Assisting WatServ with pricing strategy for standard and non-standard solutions including comparing competitor pricing, reviewing budget to actual delivery on projects and market trends with an eye on margin Show less

United States

• Intake assessment for all new client opportunities - develop set of criteria to determine engagement approval process in partnership with SVP and Proposal manager• Recruit, onboard, support and coach architects• Assign architects to pursuits / delivery based on availability / skills• Review all proposals / SOWs to ensure a high level quality from both a technical and business perspective• Develop standard pricing methodology for pricing consulting / migration work• Work… Show more • Intake assessment for all new client opportunities - develop set of criteria to determine engagement approval process in partnership with SVP and Proposal manager• Recruit, onboard, support and coach architects• Assign architects to pursuits / delivery based on availability / skills• Review all proposals / SOWs to ensure a high level quality from both a technical and business perspective• Develop standard pricing methodology for pricing consulting / migration work• Work with Proposal Manager to develop standard proposals and SOWs identifying elements that will need to be customized for each client• Work with finance and Proposal Manager to create standard deal input sheets for both PS and managed services work (towers)• Oversee and support technical delivery of other architects• In depth understanding of WatServ technical offerings - ability to clearly articulate and demonstrate business and technical benefits to clients Show less

• Presented clear vision & plan for identifying, driving & closing cloud platforms from Microsoft and Google in solution areas of modern workplace and infrastructure & application opportunities • Ensured holistic customer planning that increased WatServ’s revenue through cloud platforms from Microsoft and Google Cloud for infrastructure & application advisory services • Enabled Customers to realize desired outcomes through cloud platforms from Microsoft and Google Cloud in solution… Show more • Presented clear vision & plan for identifying, driving & closing cloud platforms from Microsoft and Google in solution areas of modern workplace and infrastructure & application opportunities • Ensured holistic customer planning that increased WatServ’s revenue through cloud platforms from Microsoft and Google Cloud for infrastructure & application advisory services • Enabled Customers to realize desired outcomes through cloud platforms from Microsoft and Google Cloud in solution areas of IaaS, PaaS, Application delivery and long-term IT roadmap • Created and delivered key collateral with client engagements that identifies, design, and implement technology and creative business solutions (requirements, functional design, process design, prototyping and testing/ support procedures) • Coached and mentor WatServ’s engineering team and peers by educating and knowledge sharing around new offering in cloud space• Managed day to day interactions with delivery and technical teams by communicating clearly and consistently • Supported the Sales organization to qualify, sell & close cloud platform deals from Microsoft and Google in areas of modern workplace and infrastructure & application opportunities, using services solutions assets and repeatable, packaged offerings wherever possible. • Provided engineering guidance to the technical teams for customer deployments. • Support the WatServ Engineering team by developing and building complex cloud services.• Deployed Microsoft Azure cloud solutions in a large and complex environment. • Maintained an understanding of industry trends and how new technologies can be leveraged to mature and grow the WatServ product roadmap • Participated in technical discussions with customers and prospective customers• Assist the sales by providing pricing and other information required for Cloud proposals and continue to check proposals and responses to RFP's for accuracy Show less

Toronto, Ontario, Canada

• Provide project and operational support services to a variety of Long View clients which includes working with technologies including, but not limited to:· Citrix NetScaler· Citrix XenApp/XenDesktop· Citrix XenMobile· Citrix Sharefile· VmWare 5.5 - 6.5 and Hyper-V· Nutanix and other HyperConverged Platforms· SCOM 2012, 2012 R2, 2016; Management Pack Development· Azure· Azure Resource Manager· Azure Disaster Recovery· Active Directory· Office… Show more • Provide project and operational support services to a variety of Long View clients which includes working with technologies including, but not limited to:· Citrix NetScaler· Citrix XenApp/XenDesktop· Citrix XenMobile· Citrix Sharefile· VmWare 5.5 - 6.5 and Hyper-V· Nutanix and other HyperConverged Platforms· SCOM 2012, 2012 R2, 2016; Management Pack Development· Azure· Azure Resource Manager· Azure Disaster Recovery· Active Directory· Office 365· Microsoft Multi Factor Authentication (MFA)· Microsoft Server 2012, 2012 R2, & 2016· Exchange 2010, 2013, & 2016· SCCM 2012, 2012 R2, 1511, 1602, 1606, & 1610· Windows 10• Offering services to Long View customers around architectural design, implementation and configuration within Citrix and Azure cloud and On-Premises environments.• Assisting Long View, by taking part PreSales activities such as creating competitive SOW’s, SOR’s and responding to RFP’s to generate profits and win business opportunities for Long View.• Implementation and configuration to On-Premises environments for Hyper-V/SCVMM, SCOM• Cloud offerings for IaaS and automation within Azure cloud, Google Cloud Platform and Citrix Cloud• Configuration and design XenApp, XenDesktop, Sharefile etc. in Citrix Cloud and On-Prem environment for Long View’s clients.• Configuration and design for Windows 2012R2 environment upgrade• Executed Exchange and Office 365 Migrations (Hybrid and Cutover)• Offloading On-Premises workloads to Azure; Citrix VDI to Azure, Azure SQL, Azure Site Recovery Show less

Richmond Hill, Ontario, Canada

• Assisted Sales and Professional Services Practice Leads to drive innovation and revenue for Compugen by delivering Out of the box solutions for MS Customers• Demonstrated Team Leadership within MS Operations Team for Reliance that includes technological understanding and systems integration of various technologies such as; Citrix XenApp, Citrix NetScaler’s and Microsoft technology integration. • Performed an in-depth IT assessment for MS Customers that includes; Technology… Show more • Assisted Sales and Professional Services Practice Leads to drive innovation and revenue for Compugen by delivering Out of the box solutions for MS Customers• Demonstrated Team Leadership within MS Operations Team for Reliance that includes technological understanding and systems integration of various technologies such as; Citrix XenApp, Citrix NetScaler’s and Microsoft technology integration. • Performed an in-depth IT assessment for MS Customers that includes; Technology enhancements, Security tightening of Firewalls, Future State of Infrastructure• Documented individual solution component(Exchange HA, Citrix HA, HA initiatives) with in-depth details and presented to Customer by leading workshops and presentation• Delivered consultative and solution/strategy based recommendations to MS customers that led to IT transformation to accomplish performance gain, security enhancements and standard End user experience.• Led the Customer facing review meetings regarding IT transformation and gaining Excellent feedback on recommendations/initiatives and enhancements to environment• Assisted in creating, documenting, amending and supporting PS Practices SOW’s in DCC/EUC/MCIO practice. Example – VMWare upgrade, Citrix NetScaler Upgrades etc. Show less

• Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications and implemented next course of action. (Troubleshoot/Call ISP etc.)• Monitored weekend and nightly backup jobs for failures and triaged the jobs as required.• Analyzed service incidents and problems, identify risks, provide… Show more • Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications and implemented next course of action. (Troubleshoot/Call ISP etc.)• Monitored weekend and nightly backup jobs for failures and triaged the jobs as required.• Analyzed service incidents and problems, identify risks, provide recommendations, and implement solution.• Followed proper escalations process based on severity of the incident/alert/support matrix.• Engaged in troubleshooting Windows servers, Citrix Servers and basic network infrastructure• Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)• Took ownership of assigned tasks and follow KB instructions for any standard process or resolve issues by knowledge• Deployed windows patches to servers/desktop on scheduled time using SCCM and Desktop Central/N-Able tools• Enforced and followed ITSM policies, procedures and best practices.• Support multiple technical teams in 24 x 7 environment operational environments with high uptime requirements. Varied shift schedules may include day or evening hours.• Demonstrated ability to work with customers in a wide variety of stressful situations. Show less

• Performed the Operations Center tasks related to Virtualization technologies troubleshooting such as VMWare, Citrix, Hyper-V etc.• Participated in operational projects through the execution, and implementation phases. Some projects such as; Citrix Upgrade from 7.5 to 7.11, NetScaler Upgrades for Reliance.• Envisioned, delivered and deployed a robust and continuous Disaster Recovery plan reducing RPO/RTO to business continuity. Example –BizTalk, MDS, IFS and Web Services Disaster… Show more • Performed the Operations Center tasks related to Virtualization technologies troubleshooting such as VMWare, Citrix, Hyper-V etc.• Participated in operational projects through the execution, and implementation phases. Some projects such as; Citrix Upgrade from 7.5 to 7.11, NetScaler Upgrades for Reliance.• Envisioned, delivered and deployed a robust and continuous Disaster Recovery plan reducing RPO/RTO to business continuity. Example –BizTalk, MDS, IFS and Web Services Disaster Recovery Plan for Reliance.• Moved to Reliance Dedicated Onsite resource (In December 2016) as extended Operational service arm to facilitate day to day operations assistance for vast variety of technologies – Veeam, NetApp, Citrix XenDesktop 7.5-12, NetScaler 10.5, Windows Server OS.• Prepared detailed documentation and diagrams of the infrastructure comprising of Windows Servers, Virtualization Technologies and Implementation of individual solution component (Business Applications HA, NetApp/Veeam Optimization, HA initiatives) with in-depth details and presented to Customer by leading workshops and presentation. Example – NetApp Upgrade, Veeam Enterprise level optimization, Custom Applications HA like; IFS, BizTalk, CRM, MDS etc. Infrastructure for Reliance.• Expert Level Experience with with Palo Alto/Cisco/FortiGate firewalls, high-end Cisco/Dell switches, physical topology of network and cabling, TCP/IP & UDP Protocols (SNMP/ARP/RIP/OSPF/HTTPs etc.)• Architecting appropriate technology solutions and Interacting directly with business and technology stakeholders.• Establish and maintain technical credibility with business counterparts and technology leadership.• Analyzing service incidents and problems, identify risks, provide recommendations, and implement solutions.• Lead any critical and pending issues and take the ownership till completion. • Provided guidance in the completion of health checks and performance and capacity reporting. Show less