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Siddharth Singh is listed as Customer Experience | Critical Escalations | Ex-Zomato | Summer intern @IITG based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Siddharth Singh.
Siddharth Singh previously worked as Customer Experience at Zomato and President at Stopnot. Siddharth Singh holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering from Madhav Institute Of Technology And Science, Gwalior.
As a young, dynamic professional with a keen analytical mindset, I have a proven ability to collaborate with cross-functional teams to drive innovative initiatives and product-level fixes, enhancing the overall customer experience. My strong interpersonal skills and leadership abilities have enabled me to effectively lead teams and implement changes that significantly reduced customer grievances and escalations. Recognized as a catalyst for positive change, my expertise in successfully handling the highest level of escalations, and driving potential product fixes, positions me as an ideal candidate for roles focused on customer satisfaction and product improvement.
A career timeline built from the work history available for this profile.
Gurugram, Haryana, India
I worked in the Priority One (P1) team of Zomato's Customer Delight department, I handled the highest level of critical escalations, investigating root causes and ensuring customer satisfaction. Our escalation channels included grievances from Founders, C-suite officers, major stakeholders, and the Legal team, including legal notices and court cases.I.
In my final year of graduation, I became the president of StopNot. We continued our pursuit of embarking on change for the betterment of our peers. We organized a two-day festival, Tulsi Mahotsav, the essence of which was to cultivate harmony, secularism, and peace amongst the students of our institute. Our mission was to help students grow with a sense of.
Gwalior, Madhya Pradesh, India
StopNot is an exclusive society at MITS, Gwalior, which I founded to bridge the gap between academics and co-curricular growth. I set out to build an organization that fosters a strong value system and empowers students to become better versions of themselves.Through content production, we created multiple podcasts with business leaders, academic.
Guwahati, Assam, India
During my summer research internship at IIT Guwahati, I had the opportunity to collaborate with Junior Research Fellows (JRFs), PhD students and fellow interns under the mentorship of Prof. Harshal B. Nemade. Together, we successfully developed a framework to fabricate a Point-of-Care Testing (POCT) device designed for the detection of heavy metals in.
Delhi, India
Working in the Indian travel sector presents unique challenges. As a Business Development Associate at Axplorify, I focused keenly on understanding and meeting customer requirements. I successfully sold travel packages ranging from thousands to lakhs, tailoring each one to the specific needs of our clients. This experience sharpened my skills in proactive.
I completed a short-term course on "Advanced Data Analytics and Cyber-Physical Systems for Urban Mobility" at IIT BHU, held from March.
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Siddharth Singh is listed as Customer Experience | Critical Escalations | Ex-Zomato | Summer intern @IITG.
Siddharth Singh is based in Gurugram, Haryana, India.
Siddharth Singh has worked for Zomato, Stopnot, Indian Institute Of Technology, Guwahati, and Axplorify.
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Siddharth Singh holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering from Madhav Institute Of Technology And Science, Gwalior.
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