Hello, I am Prasenjit Sinha, a Manager in Customer Success with 7 years of experience in the field and 16 years of overall work experience. Throughout my career, I have gained significant experience in leadership and business management, with 5 years of dedicated experience in this field.My defining characteristics include team building, managing global teams, process improvement, leadership, problem-solving, cross-collaboration, project management, and executing on business goals. I take pride in my ability to develop strong relationships with clients and stakeholders, ensuring their success and satisfaction.I am honoured to have achieved significant milestones such as growing the enterprise/tpp customer success team in India, rolling out a pooled success team, and building customer success manager and onboarding roles in India. These accomplishments have enabled me to enhance my strategic thinking and problem-solving abilities.In addition, I am currently interested in expanding my knowledge of Artificial Intelligence and prompt engineering to improve productivity. My skills and experience make me an excellent choice for any organization looking for a professional in customer success, leadership, or business management roles within the software as a service (SaaS) industry.Thank you for taking the time to visit my profile. Please feel free to connect with me to discuss potential opportunities or collaborations further.
Listed skills include Team Management, Service Delivery, Customer Relationship Management, Project Management, and 12 others.