As a Key Accounts Coordinator at Würth New Zealand, I specialise in optimising sales processes and enhancing customer relationships through strategic management and data-driven insights. My role encompasses:Strategic Reporting: I create detailed monthly reports for Regional and National Sales Managers, offering actionable insights that guide strategic decision-making and drive business growth.Contract Management: I manage and update contracts for Key Account Customers, ensuring that all agreements are accurate, current, and aligned with our business objectives.Pricing Strategy: I oversee customer pricing alignment and implement strategic pricing structures, adjusting as necessary to meet market demands and company goals.Data Analysis: Using Microsoft Excel, I analyze spending patterns and trends of Key Account Customers, providing valuable data-driven insights to inform business strategies.SAP Management: I ensure accurate pricing data is entered into SAP, maintaining integrity and consistency in our pricing agreements and resolving any discrepancies.Forecast Management: I handle forecasts for Key Account Customers, utilising historical data and market trends to develop reliable sales projections.My approach is centered on leveraging data and strategic insights to optimise sales performance and strengthen key customer relationships.

As a HR Admin at the Ministry of Defence Singapore, I played a pivotal role in managing and enhancing key aspects of military fitness and training. My responsibilities included:Administration: Administered and closely monitored the Individual Physical Proficiency Test (IPPT) and medical status of conscripted soldiers, ensuring compliance and optimal performance. Coordinated annual reserves training and mobilisation exercises, ensuring thorough preparation and execution of essential military drills.Database Maintenance: Managed databases containing servicemen records, upholding high standards of data accuracy and privacy to protect sensitive information.Performance Reporting: Analysed and reported on Key Performance Indexes (KPIs) monthly to senior management, providing critical insights that facilitated improved decision-making and operational efficiency.My role required a blend of meticulous data management, strategic program development, and collaborative problem-solving, all aimed at enhancing the readiness and effectiveness of our servicemen.