Account Executive, and Executive Director for the CT Apartment Association

• Coordinated conference-wide tasks and projects over three states involving relationships with 3 Presidents, 600+ churches, 1,200 authorized ministers, and 60 staff. • Plan and provide on-site support for 25-member Board of Directors; Develop agendas and supporting documents. Collect, edit, and format component reports for inclusion in board meeting materials. Transcribe minutes.• Build familiarity with 4 different Board practices and standards. In-depth knowledge of bylaws, & requirements for meetings, elections, and other board occurrences.• Provide staff services to the Conference's delegation to the bi-annual national meeting, including orientation, travel coordination, management of financial relationships, and logistics for over 50 delegates, speakers, and attendees; all within budgeting restraints.• Performed senior-level support for Financial & Justice Ministry Teams, including racial, economic, environmental, and social.• Supervise 5 members of our Support Staff.• Billing, Accounts Receivable, and Payable duties. Process expense reports and reconciliations, vendor payments, and reimbursements, all within a concise and timely manner.• Prepare and execute major events, such as a Tri-State Conference Annual Meeting with over 1,000 attendees. Partnering with over 20 planning committees and hundreds of volunteers. • Provide staff support and leadership for Senior Staff and Conference Committees.• Develop and update spreadsheets and databases to track, analyze and report on performance and relationship data.• High-level Office Administration duties: Maintain appointments and calendar; screen incoming calls and escalated mail/email requests, oversee office mailings, assist in travel arrangements and itineraries for staff.

• Supported and worked collegially with Senior Staff, including 6 Regional Ministers.• Designed and implemented a digital database for 600 Authorized Ministers, 250 Local Churches, 15 Associations, 75 Conference Officers, and 20 Board of Directors.• Planned and executed workshops and events for a variety of Conference programs, balancing overlapping deadlines and priorities.• Responsible for administering scholarships: understanding and communicating requirements; distribution and collecting information to students; assembling and coordinating review committees; working with finance on budget and award distribution. • Accountable for maintaining highly confidential disciplinary files, with approved access to national personnel database

● Monitored and coordinated projects and workload for up to 17 Sales Administrators;● Responsible for mentoring, disciplining, & staff development; ● Conducted performance appraisal reviews;● Conducted monthly communication meetings with staff and Sales Teams; ● Tracked and analyzed monthly stats and develop action plans based on findings;● Executed hiring interviews and developed new behavioral interviewing processes;● Maintained internal & external customer relations and resolved escalated issues;

Business Development AnalystSupervisor, Major and Key Accounts Team Leader, Billing and Collections Key Account Support Specialist Billing Specialist Customer Service Coordinator

Journalistic and Landscape photography