I've been working in Sales and Operational Direction in CRM & Business Intelligence since 1995. Prior to this I gained a broad business to business experience in both the engineering & broadcast media fields, including spells working abroad.My goal when dealing with clients is to guide them to a solution which will meet both their perceived needs, and those needs which our experience tells us they may not have yet recognised.For our business, my goals are to maintain a strategic direction and quality of staff which enable us to continue to build long-term, trusted realationships with our staff & suppliers.Specialties: Moderating the inevitable discussion between competing interest groups and maintaining executive sponsorship of projects.