Šipka Ladislav Email & Phone Number

Prague, Czechia

Prague, Czechia

Prague, Czechia

Accountability and ownership for/of Configuration Management strategy, process definition and continual improvement. Definition, setup and maintenance of CMDB and Discovery tool. CMDB development definition and planning, including automation & integration plans. CMDB data quality processes assurance and reporting definition. International stakeholder engagement.

Prague, The Capital, Czech Republic

Configuration Management subject matter expert and lead for EMEA region. CMDB Admin and Subject Matter Expert for Infrastructure CIs. Discovery governance SME, accountability for leading group of BMC Discovery CoE members, creating and maintaining relationships with sponsors, stakeholders and members and also responsibility for activities coordination across the CoE team and stakeholders, responsibility for expected added value delivery, preparing process and technical solutions for BMC Discovery, BMC Discovery administration.

Prague, The Capital, Czech Republic

Administration and development of Audit Management process within GIS international (6 countries), GIS IT audit plan negotiation, audit coordinators leadership, audit findings negotiation with internal auditors, involvement in audit findings follow-up activities, audit reporting.

Prague, The Capital, Czech Republic

GIS Czech Branch Process Manager: Responsibility for IT process management within GIS Czech Branch, involvement in international process teams and process harmonization project (Configuration Management, Service Level Management, Intermediate Operations, Service Now implementation and process definition). SLA reporting, GIS Czech Branch audit single point of contact.

Prague, The Capital, Czech Republic

Responsibility for Change and Release Management processes, metrics and reporting definition, ensuring recommendations for change financial expenses, responsibility for effective processes coordination, coordination of activities needed for change implementation, business reporting, negotiation change/release calendar with business owners and IT managers, collaboration with international IT process management teams on process mapping and redesigning in pursuance of GIS creation (Configuration Management, Service Level Management, Incident Management, ...).

Prague, Czechia

Work processes and information systems development, design and implementation, internal and external SLA’s and OLA’s design and reporting, Service Desk reporting optimization and information systems analysis processing and designing, processes quality assurance, supported processes consulting and methodical managing, providing statements about compliance with Competence Center methodic and conception.

Coordination activities within Generali PPF Holding, Configuration Management and Capacity management processes participation, Configuration Management process design, implementation and continuous improvement, cooperation and continuous improvement of process management tools, providing support for business processes, processes relations and workflows design, CMDB administration

Coordination activities within Generali PPF Holding, design of infrastructure architecture, cooperation and continuous improvement of process management tools, providing support for business processes, processes relations and workflows design.

Master'S Degree, Information Technology - Applied Informatics

Dissertation topic: Configuration Management process implementation

Bachelor'S Degree, Information Technology - Business Information Systems

Dissertation topic: Analysis and design of new IT infrastructure information system for Higher Professional School of Information Services