Stephen Armstrong Email & Phone Number

Southlake, Texas

Greater Seattle Area

Business to Business marketing services to over 400 clients. Business development and planning, talent acquisition and training. Real estate marketing presentation services including HD Video, interactive floor plans, professional photography, and aerial photography.

Plano

Real estate strategy, all facilities operation and associate services for the southwestern region and relationship contact for business unit division leaders. Including space planning strategy, financial accounting, vendor management and all associate services along with accountable relationships with other matrix support organizations such as security, IT.

Seattle Washington

• Direct responsibility for financial performance of $200,000,000 ($140,000,000 OpEx and $60,000,000 CapEX) spend for facility maintenance, service contracts, utilities, capital projects and general services resulting in.
• Supervision, vision and strategy of facilities leaders. Property portfolio size – 3,000 offices, 20,000,000 sqft, owned and leased, office data centers, call centers, retail, and 3rd party tenants nationwide
• Using Operational Excellence (Lean) practices to target projects and developed data driven strategies resulting in savings of over $50,000,000 through energy reduction, contract management and scope
• Setting facility management goals and priorities with performance expectations by developing and managing KPI and SLA performance measures for operational contracts and customer relationships
• Strategic process manager responsible to document and integrate processes and procedures among RE Transactions, Project Management, and Finance for Facilities operations.

Greater Los Angeles Area

Financial controller and operations administrator for Great Western Bank’s headquarters facilities. Accounts payable, accounts receivable, service operations, customer service, asset management, and process improvement engineer.

Greater Los Angeles Area

CAFM Administrator. Created corporate headquarters space utilization standards, automated system processes, and developed automated systems for accounting of fixed assets and process improvement for real estate department

Mba, Organizational Development

Bachelor'S Degree, Organizational Leadership

Lean Six Sigma

Six Sigma Green Belt