Sire Leung Email & Phone Number

Melbourne, Victoria, Australia

• Manage product database, ensuring accurate updates in ERP system and website.• Collaborate with Sales and Product Management to forecast demand and optimize inventory levels.• Analyze inventory turnover rates and implement strategies to manage slow-moving stock.• Coordinate purchase orders and transfers across multiple distribution centres.• Handle vendor funding and customer claims, ensuring timely follow-up and resolution.

Hong Kong Sar

Strategic Planning and Business Analysis:・Conduct market analysis to identify educational institutions' IT needs.・Develop strategic plans aligning IT solutions with educational goals.Project Management and Implementation:・Oversee IT project lifecycles from concept to post-implementation.・Manage cross-functional teams for timely, within-budget IT solution delivery.Stakeholder Engagement and Relationship Management:・Build strong relationships with school stakeholders, addressing their IT needs.・Regularly gather feedback for adjustments to IT services.Innovation and Continuous Improvement:・Keep abreast of emerging technologies to enhance IT offerings.・Implement collaborative digital platforms for interactive learning experiences.Team Leadership and Development:・Lead and mentor an IT team, fostering innovation and collaboration.・Organise training for school staff on new IT systems.Quality Assurance and Compliance:・Ensure IT solutions compliance with educational standards and regulations.・Regularly update IT infrastructure for security and efficiency.

Melbourne, Victoria, Australia

• Excel in a hybrid role, simultaneously managing customer service, sales, and technical device repair.• Consistently achieve daily sales targets, maintaining a 95% achievement rate, demonstrating strong sales acumen and deep understanding of customer needs.

Hong Kong

Incubatee, The Hong Kong Science and Technology Park• Drove the development of a user-centric mobile "Gagala" app, catering to health-conscious and price-sensitive grocery shoppers, achieving a user base growth of 10,000+ within six months by leveraging market research and stakeholder feedback.• Secured critical funding for app development by presenting compelling business cases at tech events, including Hackathons and exhibitions, which also enhanced the app’s visibility and market traction.

Hong Kong

• Pioneered a strategic partnership with Apple, Apple Authorised Service Providers and STM, negotiating new commercial and educational contracts that expanded the company's market share and product offerings, contributing to more than a 100% revenue boost in key IT sectors.• Doubled the size of the team, enhancing operational capabilities and enabling the effective management of increased business volume without compromising service quality.• Expanded the Apple Authorized Reseller network by recruiting and enabling new resellers, diversifying revenue streams and cementing Ingram Micro’s pivotal role in Apple product distribution.

Hung Hom, Hong Kong

• Assisted in organising and planning marketing events and activities both online and offline in Hong Kong, China and overseas. • Liaised with staff, students, industry partners and suppliers including marketing and advertising agencies• Coordinated marketing events with a strategic focus on analytics-driven outreach, enhancing global industry engagement at London World Travel Market 2018.

• Delivered tailored solutions and service to customers, enhancing satisfaction and loyalty.• Played a pivotal role in organizing and facilitating events, workshops, and the grand opening of a new store.• Supported the Apple Business Team for 6 months, contributing to strategic sales and client relationship initiatives.

Sai Kung, Hong Kong

• Organised banquets, events and transportation for yacht owners and guests on board.

Hong Kong

• Delivered expert travel advice and curated tourism product packages, enhancing the travel experiences of tourists and hotel guests.• Recognized for exceptional performance and customer service excellence with the “Outstanding Intern” award.

Master Of Business Information Systems

Bachelor Of Science In Tourism Management, Tourism And Travel Services Management