•Identify the causes of networking problems, using diagnostic testing software and equipment.•Troubleshoot network or connectivity problems for users or user groups.•Develop computer information resources, providing for data security and control, and disaster recovery.•Perform database backups and assist in disaster recovery operations.•Manage backup, security and systems.•Provide telephone support related to networking or connectivity issues.•Plan, co-ordinate, and implement network security measures to protect data, software, and hardware.•Load computer tapes and disks, and install software.•Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and their configurations.•Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.

•Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules.•Plan, co-ordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.•Work as part of a project team to co-ordinate database development and determine project scope and limitations.•Modify existing databases and database management systems or direct programmers and analysts to make changes.•Test, maintain, and monitor computer programs and systems, including co-ordinating the installation of computer programs and systems.•Approve, schedule, plan, and supervise the installation and testing of new products and improvements to computer systems such as the installation of new databases and applications.•Test programs or databases, correct errors and make necessary modifications.•Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.•Specify users and user access levels for each segment of database and applications.•Identify, standardise, and communicate levels of access and security.•Review project requests describing database user needs to estimate time and cost required to accomplish project.•Contribute to the development of standards and guidelines to guide the use and acquisition of software and to protect vulnerable information.•Review procedures in database management system manuals for making changes to database.•Develop methods for integrating different products so they work properly together, such as customizing commercial databases to fit specific needs.•Select and enter codes to monitor database performance and to create production database.•Establish and calculate optimum performance for database and different applications.•Identify and evaluate industry trends in database systems.