Siva Dharmadas Email & Phone Number

Dubai, United Arab Emirates

• An ambassador for the brands by cultivating enriching relationships through consultative selling and creating clientele for life which attracts repeat business and referrals to the brands.• Attained self-starter mentality and entrepreneurial spirit by overcoming objections and challenges of re-establishing exclusive brands in the market.• Achieved the position of Senior Brand Specialist through self-learning product knowledge and sales acumen to become an expert. Know the characteristic of product offerings, optional packages, and the latest technologies.• Elected as Delegation of Authority for showroom and team management during the absence of the General Sales Manager to maintain high levels of business functions. Offer brand and product training to new joiners, sales team and higher management to equip them with essential sales tools and skills to manage exclusive brands. Create and maintain a positive attitude at work. Supportive and encouraging team player.• Actively promoting the dealership and brands by sharing offers & latest updates to increase overall awareness and reach out to potential clients through social media platforms. Networking in search of possible leads at automotive community activities, car clubs, and track day events.• Maintain strong relations with the after-sales team to ensure seamless services to the clientele throughout their brand ownership.• Share sales strategies, brand ideas and relevant reports with General Manager and Sales Manager regarding objectives, planned activities, reviews, and analyses. Conduct market analysis of brands/product placement and reporting to management to increase brand visibility (Upon request of Group CFO)• Managing sales proposals on New/Pre-owned and consignment cars by dealer margin evaluation, prioritizing showroom display vehicles and ageing stocks in inventory.• Attend UK-based manufacturer sales and customer service training to ensure our service levels are at par with the brands.

Dubai, United Arab Emirates

• Actively prospect, creatively hunt for opportunities and nurture business relationships with HNI clientele. Listen and qualify HNI customers’ requirements to choose suitable premium luxury and exotic cars to their tastes and preference.• Analyse and create sales management reports to the Training Manager on business activities, reviews and analysis. Participate in sales meetings and training by the training manager on evolving market trends.• Proactively attend and convert CRM and marketing leads to potential sales.• Ensure proper compliance with company procedures and policies related to all department usages and update CRM software for daily sales activities.

United Arab Emirates

• Prospect buyers by maintaining rapport with previous customers, suggesting trade-ins, meeting prospects at community activities, responding to inquiries, and recommending sales campaigns and promotions.• Product presentation and vehicle demonstration by explaining characteristics, capabilities, and features; offer test drives and explain warranties and services.• Close sales by overcoming objections, negotiating prices, asking for sale; completing sales or purchase contracts, explaining provisions, warranties, services, and financing; collecting payment, and ensuring smooth delivery and handover.• Attend company-offered training on sales and customer service and apply them at work to improve customer service experience and keep abreast of competition in the segment of cars.

United Arab Emirates

• Carry out sales following pre-agreed monthly targets and budgets by giving attention to customers visiting the showroom, initiating the sales process with them by paying attention to their needs and offering qualified advice on the product specification.• Maintain customer database; prepare/ maintain visit/ call reports/log highlighting salient features and advise the Manager of the same. Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.• Always provide everlasting customer service and satisfaction in liaison with the company‘s sales policies and procedures to maximize future recommended or repeat sales. Ensure customers are aware of all available extras, accessories and warranties. Also, provide customers with qualified advice on vehicle finance and insurance facilities.• Ensure pre-delivery inspections and proper documentation of the sales transaction. Notify customers of delays, and changes in the requirements and specifications, if any, to ensure a smooth conclusion of vehicle handover.

United Arab Emirates

• Consistent communication and follow-ups with Hotels, Catering and Ship chandlers through frequently planned visits and meetings with management, purchasers and chefs to ensure they are satisfied with our products and services.• Customer database management through learning their monthly requirements, inviting tenders, preparing detailed quotations and organise meetings with management to sign contracts with new and existing client• Negotiation of price, delivery and specifications with new customers and encourage existing clients to sign up for newly launched products to diversify sales portfolio and increase profit margins. Forecast market trends and convince customers of additional procurements and stock pile-ups.• Gather market and competitor information to find ways to nurture existing business relationships and customer retention.

Master Of Business Administration (M.B.A.), Retail Operations Management

Bachelor Of Business Administration; B.S, Business, Financial & Accounting, Cost Accountancy Management

High School Certificate, Information Technology