Analyst
+ Service Monitoring, data analyst and information management. + Issue Resolution-Solving and addressing inquiries related to operational workflows within our products. + Reviewing and resolve issues reported by clients and internal stakeholders. + Adhere to SLA and SLCs of the team. + Managing Business Partner Escalation tracker and logs. + Generating reports Using SQL, Pivot and Vlookup for SOC auditing and metric. + Providing direction to client leads and… Show more + Service Monitoring, data analyst and information management. + Issue Resolution-Solving and addressing inquiries related to operational workflows within our products. + Reviewing and resolve issues reported by clients and internal stakeholders. + Adhere to SLA and SLCs of the team. + Managing Business Partner Escalation tracker and logs. + Generating reports Using SQL, Pivot and Vlookup for SOC auditing and metric. + Providing direction to client leads and claim audit. + Manual Documentation + Ensure compliance of entire team for HIPAA and data security. S K I L L - D O M A I N Client and Project Development Strategic initiatives High level decision making Attention to guidelines and data Presentation Skill leveraging team and Project management Documentation Addressing Client and stakeholder calls & meetings Report – SOC audit, Metric, logs. Advance MS Office. End to end RCM ProcessSQL & Macro's Show less