 Auditing Customer KYC documents for Prepaid, Post-paid, Corporate CUG’s and Enterprises Company Activations. Frequently visiting distributors & retailer to ensure error less customer activations and on-boarding related queries. Handling 4 (Reliance Digital Showrooms) + 12 (On-boarding executives), ensure KPI met on daily basis. Taking Care of CAF and supporting documentation audit ensuring 100% compliance as per TRAI regulatory norms. Activation Done 100% TAT As Per Management Expectation. Driving Sales team, to ensure KPI met on daily basis Handling the activation & ensuring results as expected by management. MIS reports are manually prepared and the same has been hand over to management. Handling service request and solve the customer queries. Solving Customers, Distributor, Retailer and Enterprises company activation related queries.