• Environment : AWS, Kubernetes, Openshift CDN, Linux. • Tools : Grafana, Prometheus, Kibana, Uchiwa. ServiceNow, JIRA • Devices : Linux Server, UCS blade server, Switches, Routers. • Database : Mongo, MemSql, Couchbase.• On customer site and remote support for enterprise CDVR Solution with AWS Cloud and Kubernetes deployments. • Ensure the cDVR solutions availability and stability for our customers and the end users. • Configure, monitor, and maintain high success rate for customer deployments. • Advise and perform maintenance activities to assure customer success. • Monitor and maintain video capture servers for recording end user content. • Monitor and maintain video play-out servers for HLS and DASH playback devices. • Lead and drive high priority problems to resolution. • Produce and deliver Root Cause Analysis (RCA) documentation for high severity issues. • Driving product improvements. • Adhere to ITIL process like Incident management, Problem Management and Change management.

• On customer site and remote support for enterprise CDVR Solution deployment (Infinite Video Platform) with AWS Cloud and Kubernetes deployments.• Ensure the cDVR solutions availability and stability for our customers and the end-users.• Configure, monitor, and maintain high success rate for customer deployments.• Advise and perform maintenance activities to assure customer success.• Maintain video grooming servers for transcoding input video.• Monitor and maintain video capture servers for recording end user content.• Monitor and maintain video play-out servers for HLS and DASH playback devices.• Lead and drive high priority problems to resolution.• Produce and deliver Root Cause Analysis (RCA) documentation for high severity issues.• Driving product improvements.

Designed and implemented local area networks for multiple customers across the CDSTV project.Installed and managed multiple Cisco switches and routers for interconnecting CDE devices.Analyzed and corrected network troubles and performance issues.Evaluated customer needs and proposed solutions for those needs.Configured various switches and routers and interconnected with the CDSTV servers.Troubleshooted and fixed STP, VLAN, HSRP/VRRP issues.

Configuring, troubleshooting Cisco, Maipu, for DCN/RDN/NLD networks and optimizing network infrastructure/performance.Deployment of Network Management solution for management of optical transport elements using Cisco DCN architecture.Design/Deployment of Cisco Metro Ethernet Solutions using Cisco 7609 and Catalyst 3550 product lines.Co-ordination with service assurance engineers to support arising requirements of customers.Technical support issues such as new requirements, network failures, security threats and migration.Planning and implementation of projects, Integration and optimization of Networks and maintaining of networks.Exposed to ISO standards covering Operation and Maintenance of network equipments.