Stephanie Dougherty Email & Phone Number

Philadelphia, Pa, Us

Warminster, Pa

Genuinely demonstrated hospitality while serving food and beverages in a fast paced environment. Check identification of customers in order to verify age requirements for purchase of alcohol, RAMP Certified. Maintain a clean and organized work environment through out shifts. Maintained strong relationship with customers to generate a long term business.

• Provide administrative support for the Site Executive Leadership Team.• Manage the front desk area (incoming and outgoing mail, greet customers and visitors, maintain lobby and conference rooms, route incoming phone calls and correspondence, etc.).• Coordinate, plan and organize off-site and on-site business meetings and customer visits.• Establish and manage employee activities and events to enhance employee morale (summer picnic, year-end holiday party, employee contests, birthday and work anniversary programs, etc.).• Conduct new hire orientations and onboarding.• Assisted HR Director with development of employee training curriculum. Coordinated, organized and managed training events consisting of webinars, lunch & learns and cross-functional training.• Organized, coordinated and managed the launch, data collection and action planning of an employee engagement survey.• Successfully organized and directed the First Annual EHS (Environmental, Health & Safety) Fair consisting of community vendors.•

Hatboro, Pa

.Meticulously researched patient demographics and insurance information to ensure a swift and accurate order. Created patient accounts, entered, and refilled prescriptions and prepared necessary information to assist pharmacists. Effectively processed incoming electronic prescriptions. Quickly and efficiently navigate through a network drive and work in multiple computer programs simultaneously.• On average typed 50 wpm. • Consistently met and exceeded departmental goals.• Worked overtime when necessary to help with the high demand of incoming work.• Recognized by management for exceptional work performed.

Feasterville, Pa

Utilized Microsoft Office applications to accurately enter client information and keep client records up to date. Submitted billing papers to clients. Upon receipt posted payments from clients to the appropriate accounts.• Proficiently kept work environment extremely organized.• Consistently obtained reliable work ethic.• Processed billing requirements in an expedited fashion.

Offered superior customer service via telephone at all times. Established and maintained communication calendars and scheduling assignments. Addressed software update concerns. Revised client data and made necessary adjustments to keep information was current.• Completed a minimum of 100 calls per day.• Delivered high quality customer service.• Achieved daily phone call quota.

Feasterville, Pa

Primary duties were to cut, style and chemically treat clients’ hair with expertise. Persistently maintained a professional and sociable relationship with clientele. Assisted with receptionist and shampoo assistant responsibilities. Organized shop merchandise and supplies. • Met daily, weekly and monthly quota.• Maintained strong relationship with client base to generate long term business.• Completed required safety training and certifications in a timely manner when required.

Associates Of Arts In Business Administration, Business Administration And Management, General

Cosmetolgy, Cosmetology/Cosmetologist, General