A believer of Servant leadership, practicing the principles than preaching, that helps boost engagement, increase trust, build better team relationships and create value to the organizations.With more than 20+years of IT industry experience, Saravanan's working experience is broad based across geographies including India, US and UK.Saravanan is known for his dynamic approach to building high-value IT services team. As a leader in the digital era, his winning strategies helped acquire new client contracts and renew existing ones. Saravanan's data-driven design and user experience skills help teams deliver innovation and technical excellence to clients around the world. Prior to joining Convergys (pre-merger Concentrix) Saravanan was leading a large team of technocrats at Hewlett-Packard Enterprise. He joined Convergys (pre-merger Concentrix) senior leadership team in 2014 and has been focused on blending technology with human expertise to deliver business outcomes fast.Saravanan's past work experience includes service delivery, account management, cost accounting, customer interaction handling, demand and forecast management, estimation and planning, operational excellence, operations management, program and project management, service improvement best practices. Core area of specialization includes IT Infrastructure/Cloud, Application & Security services, Identity and Access Management, End User Computing/Workplace Services, Enterprise Monitoring Tools/Systems.