My role in the CBA Transaction Banking Solutions Leadership Team as Executive Director Institutional Account Management (Government & Education), is to lead a great team of bankers that work with our national government & higher education client base, every day. We provide trusting relationships and strong governance, alongside the robust and reliable capability CBA is known for in banking government and higher education clients. We will continue to bring innovation, productivity and efficiency… Show more My role in the CBA Transaction Banking Solutions Leadership Team as Executive Director Institutional Account Management (Government & Education), is to lead a great team of bankers that work with our national government & higher education client base, every day. We provide trusting relationships and strong governance, alongside the robust and reliable capability CBA is known for in banking government and higher education clients. We will continue to bring innovation, productivity and efficiency to these institutions over this exciting time in payments, and work closely with our coverage partners and broader stakeholders in doing so. Show less

Continuing my secondment with an expanded focus as Executive Director - Institutional Account Management. The team and I look after our clients that work in the Government, Education and Non-banking Financial Institutions sectors.

Accepted a 17 month secondment into the position of Executive Director, Government within CBA's Institutional Transaction Banking team. I'm proud to lead a great team of bankers that work with our national government client base, everyday. We provide trusting relationships and strong governance, alongside the robust and reliable capability CBA is known for in banking government and transit clients. We will continue to bring innovation, productivity and efficiency to government over this… Show more Accepted a 17 month secondment into the position of Executive Director, Government within CBA's Institutional Transaction Banking team. I'm proud to lead a great team of bankers that work with our national government client base, everyday. We provide trusting relationships and strong governance, alongside the robust and reliable capability CBA is known for in banking government and transit clients. We will continue to bring innovation, productivity and efficiency to government over this exciting time in payments and I look forward to working with our clients in each state of Australia. Show less

I had national coverage of new transaction banking business for our Government clients as part of CBA's Institutional Banking and Markets Business Development team. I have complimentary experience in the Account Management and implementation business, project management and product development disciplines.My role in the Transaction Banking Solutions Business Development team is to work with relationship teams, product specialists and business partners in developing tailored… Show more I had national coverage of new transaction banking business for our Government clients as part of CBA's Institutional Banking and Markets Business Development team. I have complimentary experience in the Account Management and implementation business, project management and product development disciplines.My role in the Transaction Banking Solutions Business Development team is to work with relationship teams, product specialists and business partners in developing tailored working capital solution offerings for prospective clients that leverage the Banks’ Transaction Banking, technology and service capabilities. Show less

I led a team of Account Managers working within our Institutional Transaction Banking Solutions (TBS) team. This team of Account Managers provide Government, Government Owned Corporations and Statutory Body's advice and guidance to enable our clients to optimise their working capital. We are underpinned by innovative technology, industry specialisation and a premium customer service model. In my role, I coach our team to ensure they have the necessary skills and industry knowledge… Show more I led a team of Account Managers working within our Institutional Transaction Banking Solutions (TBS) team. This team of Account Managers provide Government, Government Owned Corporations and Statutory Body's advice and guidance to enable our clients to optimise their working capital. We are underpinned by innovative technology, industry specialisation and a premium customer service model. In my role, I coach our team to ensure they have the necessary skills and industry knowledge to execute our strategy. I build relationships with strategic clients within the portfolio and development close working relationships with Client Coverage Relationship Executives to gain an understanding of our clients' business in order to optimise cross-sell opportunities, retain clients and ensure profitability is maintained across the portfolio. Show less

I managed a team of Project Managers that worked closely with B&PB and IB&M sales and distribution channels to implement solutions that cover a wide range of business working capital needs. The team's responsibilities include ensuring that the customer's Transaction Banking product suite is comprehensive in response to their needs, collaborating on appropriate strategies that best manage the requirements of the Bank and our clients, and ensuring the end to end delivery of our products… Show more I managed a team of Project Managers that worked closely with B&PB and IB&M sales and distribution channels to implement solutions that cover a wide range of business working capital needs. The team's responsibilities include ensuring that the customer's Transaction Banking product suite is comprehensive in response to their needs, collaborating on appropriate strategies that best manage the requirements of the Bank and our clients, and ensuring the end to end delivery of our products and solutions takes place in the most efficient manner Our team has specialist knowledge of the suite of transaction banking products and works with our customers to ensure that we implement best in class solutions through consultation, consequently understanding the clients business, financial and system needs.The team adhere to a defined project methodology to assist clients to transition their transaction banking to CBA as well implement new products and services where there is a requirement for project management or systems integration. I manage our internal and external stakeholders and assist the business development team in the bid for new business opportunities nationally. My focus in the team is to lead, coach and develop a team of Project Managers to accelerate revenue realisation while maintaining a robust risk culture with a view to build lasting business relationships, and a passion for delivering exceptional customer service. Show less

Act as a financial operations consultant and assist the Account Management, Relationship Management and Business Development teams to bring a sharper focus on executing customers’ strategic initiatives. Opportunities include:Solutions consulting including discussion around outsourcing to improve accounts payable and receivable productivityTechnology consulting with a view to innovate & revolutionise the way our customers interact in B2B and B2C environmentsWas a member… Show more Act as a financial operations consultant and assist the Account Management, Relationship Management and Business Development teams to bring a sharper focus on executing customers’ strategic initiatives. Opportunities include:Solutions consulting including discussion around outsourcing to improve accounts payable and receivable productivityTechnology consulting with a view to innovate & revolutionise the way our customers interact in B2B and B2C environmentsWas a member of the Core Deal Team who retained the QLD Government contract. Show less

Project manages product implementation for large new business wins or complex products for major clients. Project manages the implementation of customised and non-standard solutions ie e- commerce strategies and host to host systems.Provides training and support on complex, technical and implementation related issues to internal and external clients.Plans and executes follow up support activities in order to ensure client satisfaction.Provides a State point of reference… Show more Project manages product implementation for large new business wins or complex products for major clients. Project manages the implementation of customised and non-standard solutions ie e- commerce strategies and host to host systems.Provides training and support on complex, technical and implementation related issues to internal and external clients.Plans and executes follow up support activities in order to ensure client satisfaction.Provides a State point of reference for Account Management and New Business on issues relating to implementation procedures and resources. Assists with the development of implementation guidelines and strategies for PBS and liaises with internal stakeholders to develop detailed time estimates and work schedules.Co-ordinates implementation planning activities and manages communication amongst project stakeholders.Facilitates and action plans, task allocation, prioritisation, tracking and reporting to key stakeholders and clientsIdentifies, assesses, and implements risk mitigation strategies to meet project objectives. Show less

During my time at Leading Solutions, I managed the support services business for Queensland. This included the day to day management of up to 10 employees (incl contractors), the scope and costing of services and the management of clients and their accounts. During this time, I was the escalation point for client support related issues. I reported to local and national management Weekly. This business included, but was not limited to systems integration projects; managed services; ad-hoc… Show more During my time at Leading Solutions, I managed the support services business for Queensland. This included the day to day management of up to 10 employees (incl contractors), the scope and costing of services and the management of clients and their accounts. During this time, I was the escalation point for client support related issues. I reported to local and national management Weekly. This business included, but was not limited to systems integration projects; managed services; ad-hoc systems support; adds, moves and changes; delivery of warranty services; running a configuration centre; spare parts and inventory warehouses and logistics services. Show less

Provided level 2 technical support and consultancy over a range of enterprise environments including Server 2003, SBS 2003 and Exchange 2003. Limited Novel and SUSE server operating system experience. User environments include 2000, XP and Vista.Provided Pre/Technical Sales consultancy to customers and to sales people internally for a range of new systems integration projects. Vast experience with specifying, building and maintaining HP hardware from personal computers to Blade… Show more Provided level 2 technical support and consultancy over a range of enterprise environments including Server 2003, SBS 2003 and Exchange 2003. Limited Novel and SUSE server operating system experience. User environments include 2000, XP and Vista.Provided Pre/Technical Sales consultancy to customers and to sales people internally for a range of new systems integration projects. Vast experience with specifying, building and maintaining HP hardware from personal computers to Blade Systems. Good understanding (not limited to) of IBM, Lenovo, Toshiba, APC and Watchguard hardware, some of which are at a certification level.Designed and implemented security systems using Active directory, Group Policy and hardware firewalls such as Watchguard, Netbox Blue and Juniper solutions.Designws and built client SOE. Vast experience with Ghost and Microsoft’s System Preparation tool. Show less

Contracted to help with system Integration project.