Serena Joyner Email & Phone Number

Blue Mountains, New South Wales, Australia

Blue Mountains, New South Wales, Australia

Co-creator and festival coordinator for the new Festival of Resilience- a celebration of the Blue Mountains as a resilient, creative, connected community, living sustainably within a World Heritage National Park. Headline and crowdsourced events are happening across the greater Blue Mountains during September and October, promoting community connection.

Blue Mountains, New South Wales, Australia

Resilient Blue Mountains (RBM) is a community led network, for collaborative, community action oncreating a resilient and sustainable future. Responsibilities include:- Coordinate the establishment of a new community led network of climate activists and environment groups, supporting citizen action- Convene the Anchor Group and facilitate strategy and.

Blue Mountains And Hawkesbury, NSW

Macquarie Alliance for Climate is a non-partisan collaboration of environment and community groups across the Hawkesbury and Blue Mountains, aiming to demonstrate to all federal political parties, that in the seat of Macquarie there is overwhelming support for urgent action on climate. Responsibilities included:- Coordinate alliance members, partners and.

Sydney, Australia

As a facilitator, trainer and consultant:- I support patients and families in shaping better health services in NSW through supporting and amplifying consumer advocates. - I support health services to engage effectively with health consumers and community. I collaborate with services and staff to help build and strengthen their engagement programs. Recent.

Blacktown, NSW

The joint HCNSW - WentWest Consumer Engagement Project aimed to embed consumer engagement across all operations of the medicare local and develop a practical toolkit for organisations to support good practice consumer engagement.The major project outcomes included:1. The development of the HCNSW-WentWest Consumer and Community Engagement Model.2. A.

Hazelbrook, Nsw

• Supporting and implementing the work of the Joint Interim Health Consumer Committee of the Nepean-Blue Mountains Medicare Local and the Nepean Blue Mountains Local Health District.
• Project managed and co-facilitated the eight Community Forums on Health held in the Blue Mountains, Hawkesbury, Lithgow and Penrith local government areas (LGAs),
• Coordinated the collation of data on consumer views on local health issues and needs from local community forums and concurrent online surveys,
• Co-authored the Reports on the Community Forums on Health for each LGA, supporting analysis of the findings by the local consumer representatives,
• Through consultation with the Joint Consumer Committee, developed the Terms of Reference and Information Package for the recruitment of local consumer representatives to four local Health Consumer Working Groups,
• Project managed the recruitment of the four local Health Consumer Working Groups.

Master of Social Research, specialising in social network analysis and digital social research, qualitative health research and anthropological approaches to health interventions.

• Worked with the BMGPN consumer reference group and the connected health professional group to inform the development of this project.
• Produced local directory of self management groups and activities including current use of one to one self-management by general practitioners.
• Raised consumer awareness of CDSM and local self management initiatives.
• Raised CDSM awareness amongst health professionals and increased referral to local self-management initiatives and health services by working with the General Practitioner membership of the Blue Mountains GP network.
• Identified access issues and barriers for the local community to participate in CDSM.
• Implemented in the local area “Moving On: a Self-management Course for people with a Chronic Illness” which is a generic self-management course designed to increase people’s knowledge and skills to enable them to.

• Facilitated workshops for clients on information architecture, usability techniques and project mgt of intranet redesigns
• Needs analysis for a federally funded medicines advocacy service
• Senior consultant on a major project for a large NSW government agency: Intranet review and roadmap: - Needs analysis with interviews, workshops, mind-mapping and recommendations - Two day intranet scoping workshop.
• Project managed design brief and selection of new conference logo.
• Developed a new members site for the Intranet Leadership Forum

The Collaboration Cabaret! was devised as an interactive pre-conference and mid-conference event. Held in 2008 at the actKM Conference, Collaboration Cabaret took pre-event networking to a new level. Participants were invited to collaborate in the weeks leading up to the conference in creating a unique piece of entertainment that was staged on the evening.

Led the development, use and management of catchment and spatial (GIS) information systems. Supporting catchment management, water supply and water quality management.Redesign and mange the five person GIS team.

Managed the corporate website within the Corporate Communications Unit. Project Managed website redesign. Intranet Coordinator.

Master Of Social Research

Bachelor Of Applied Science (Basc)

Education record