Dynamic and resourceful operations leader with 10+ years of experience improving quality, expense, and customer relations. Highly organized and skilled in dealing with people of all ages and abilities, and providing meaningful support and services in varying and unique life circumstances. Experience as a Director and Executive Manager, responsible for company-wide operations, finance, cost reductions, customer relations, marketing oversight and sales enhancement. Experienced and passionate about advising on insurance benefits, problem solving situations, consulting, managing programs/operations and people, and training as it relates to Medicare and health insurance.Some Expertise Includes:LeadershipMedicareOperations ManagementDecision MakingProcess ImprovementTeam/People ManagementConflict ManagementBusiness ManagementClient Relationship ManagementRemote CollaborationProduct DevelopmentData ReportingClient Presentations & ConsultationsStaff TrainingLogistics