Steven Kariker Email & Phone Number

San Francisco Bay Area

Brought into the company based on my wealth of experience working with Coupa's consulting partners and a proven track record in driving business development. Collaborated closely with implementation partners and clients to effectively showcase the value of Coupa software from initial implementation to post-launch stages.► Provided clients with a comprehensive education on our best-practice-focused implementation model, risk mitigation strategies, and expectation management, all aimed at optimizing project ROI while minimizing risk. ► Guided scoping discussions for Coupa Modules, crafting tailored implementation roadmaps and adoption strategies to meet diverse client needs and align Coupa with enterprise systems. ►Acted as a critical liaison between Coupa's implementation partners, sales teams, and clients, forging valuable industry partnerships and ensuring alignment of skills, experience, and cultural compatibility. ► Spearheaded internal initiatives focused on scaling and optimizing the company, particularly in terms of offshore Value Services resources, through the establishment of streamlined processes and workflow definitions. ► Role was eliminated due to a global reduction in the workforce

San Francisco Bay Area

As the Director of Business Development & Client Delivery, I achieved consistent year-over-year growth exceeding 15% for the consulting sales portfolio, focusing on the Utility, Health & Life Sciences, and Transportation sectors. ► Crafted account strategies and spearheaded proposal initiatives to ensure program objectives, budgets, and outcomes consistent with customers' overarching business strategies. ► Engineered sophisticated client solutions, harnessing the potential of process transformation, data analytics, and change adoption services. ► Established transparent processes, conducted change impact assessments, and pinpointed training requirements for critical client projects. ► Headed change management efforts, enhancing organizational support, alignment, and program adoption, benefiting internal and external business stakeholders. ► Directed impactful client stakeholder meetings, defining strategic priorities and synthesizing them into long-term roadmaps.

San Francisco Bay Area

Hired as a Consulting Services & Integration partner, assuming responsibility for crafting and employing go-to-market strategies tailored to service offerings within the technology sector. Partnered with internal leaders to devise account strategies, delivering comprehensive solutions that consistently exceeded individual annual revenue targets of $10M.► Pioneered and implemented global sales initiatives, strengthening sales strategies, enhancing customer relationships, optimizing lead generation, streamlining proposal development, and improving contract negotiations.► Oversaw and expanded a diverse portfolio encompassing Mergers and Acquisitions, Customer Experience, Supply Chain Logistics, Software Subscription Strategies, Finance Transformation, and Organizational Change, with support from legacy enterprise systems like SAP, PeopleSoft, and Oracle.► Negotiated intricate contracts and conducted rigorous legal reviews to secure approval from the executive team.► Upheld stringent project oversight to ensure adherence to contract terms, timelines, and budgets.

North America

Promoted as Associate Partner for Global Business Services to provide oversight for a global leadership portfolio spanning the Travel, Transportation, and Retail sectors, crafting account strategies and managing individual customer program budgets that consistently exceeded $25M. Developed business cases, set budgets, and created implementation roadmaps to facilitate end-to-end life cycles of business process and enterprise system initiatives► Directed global programs that prioritized achieving tangible business results by leveraging Oracle EBS and other enterprise applications. ► Established Program Management Offices and exercised vigilant oversight over multinational projects, leading teams that ranged from 10 to 100+ members. ► Nurtured impactful customer relationships across multiple business functions, collaborating closely with C-Suite and Senior Management to sustain results and achieve annual signing goals totaling $8M. ► Led teams in developing implementation methodologies tailored for go-to-market sales and delivery.

North America

Directed and mentored Design and Implementation teams to transform the finance and supply chain functions within a clients organization. Defined organizational change impacts resulting from Oracle and SAP technologies for client programs. Partnered with client teams to enhance Employee Experience, Infrastructure and Application Outsourcing, Cloud Migration, and System Package Selection efforts.

Bs: Quantitative Economics & Decision Sciences, Minor: Japanese Studies, Minor: Urban Studies

Ge, Japanese Business And Culture