Susan Carpenter Email & Phone Number

Southfield, Michigan, United States

Wilmington, North Carolina Area

• Responsible for the departments’ maintenance of all project documentation – focusing primarily on vendor documents. Includes basic and detailed design engineering packages, drawings, layouts, specifications; from contract inception to client acceptance. Assists Project Managers, and Marketing group with the same as needed.• Requires strict attention to detail, knowledge of a multitude of computer programs (document management system programs, SharePoint, Documentum, Inforouter, SPMat / SAP, Materials Management program); with excellent communication skills to all levels of the organization and vendors worldwide.• Assisted programmers when developing new document management system for document control global activities.• Includes all supervisor responsibilities; including hiring, evaluations, assigning workflow, adjusting priorities, approval of project & working hours.

Wilmington, North Carolina

• Develop, implement and manage Internal Audit Program, including planning, scheduling, coordinating, performing and reporting all internal audit activities to top management.Requires full knowledge of all Quality System and Environmental Management System requirements. (QA System includes Process Control, Design Control, APQP, SPC, PPAP, CA/ PA, etc., per TS 16949. Env Mgt System includes all federal, state and local requirements; along with requirements mandated under ISO 14001).• Develop and conduct related training activities.• Support departments / production teams with problem analysis and continuous improvement activities• Certified Lead Auditor• Responsible for all Quality Engineering activities for DataHub Products• Played vital role in obtaining initial QS 9000 & ISO 14001 certifications and implementing / migrating to the TS 16949 Business Management System.• Strong ability to communicate with all levels of the organization.• Key contributor to development of company Intranet.

Cedar Rapids, Iowa

• Document Control Center Coordinator for all production departments including Industrial Engineering, Sheetmetal, Welding, Barstock, Maintenance, Quality Control, Quality Assurance.• Internal Audit Team Member• Review / update all ISO 9000 procedures• One of two employees in charge of the calibration database